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- - TechLead
(Jobs in Philadelphia, PA)
 
Requirement id 4506
Job title Tech Lead
Job location in Philadelphia, PA
Skills required Set Top Box, -, -,
Open Date 23-May-2011
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Tech Lead: Set Top Box, -, -,

[Note : These are contracts through the end of 2011 with potential extension. Candidates must have Cable Industry or Set-Top Box Experience.]

[Note : MUST be available to Personal Interview as doubtful they will hire of Phone Interview or Skype Interview]

Provide technical support for STB issues to other groups in Client. Triages STB related issues and work with the STB development/integration teams to address these issues. Technical Support engineer interfaces with various internal teams and will function as the final escalation point for STB related technical issues reported on the field.



Responsibilities:

Maintain a knowledge base of past STB issues and use that to effectively resolve STB issues arising from field, other client support team, other development teams and the STB development/integration team
Serve as conduit between Development/Integration team and the operations team for STB technical issues
Maintain excellent relationship with operations team leads and development leads
Develop tools to assist in the above functions
Work with Integration/Development teams to reproduce problems found elsewhere
Work with external teams to collect information to debug field issues.

Required Qualifications:

At least 5 years experience in STB software development
At least 2 years of system architecture or program management experience
Proven track record of triaging complex multi-component issues
2 years Experience in Tru2way systems and OCAP stack
Experience in the domains of Cable TV / Video Delivery
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 4506 while calling.
 
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(Tech Lead: Set Top Box, -, -, in Philadelphia, PA)
     
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