- - Consultant (Jobs in COLUMBIA, SC)   Requirement id 118866 Job title Consultant Job location in Columbia, SC Skills required Customer Service Skills, -, -, Open Date 30-Aug-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Customer Service Skills, -, -, Start Date :09/13/2021 Submission Deadline :09/6/2021 Client Info : Department of Administration Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs) MEMBERS OF THE STO LEADERSHIP TEAM. INTERVIEWS MAY BE PHONE OR IN PERSON. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? AS SOON AS QUALIFIED APPLICATIONS ARE AVAILABLE. Description : Responds to and diagnoses problems through discussions with users and business partners using problem recognition, research, isolation and resolution steps for the Office of the State Treasurer (STO). • Assists IT personnel, end users and business partners to ensure that programs, systems and equipment meet users needs and are understood by users. • Builds and maintains strong working relationships with key IT product and services providers to ensure performance and service level requirements are met. • Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands. • Provides technical support for STO business applications by analyzing, identifying, diagnosing and resolving issues. • Participates in projects and initiatives to advance the STOs operational effectiveness in cost savings, performance and customer satisfaction. • Maintains, recommends and documents IT procedures, processes and controls. DAILY DUTIES / RESPONSIBILITIES: ALL WITHIN PROJECT SCHEDULES AND OTHER DEFINED DEADLINES: • Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily • Provide technical support to ongoing projects assisting with IT needs • Use critical thinking to help develop IT solutions or troubleshoot problems • Offer great deskside and remote support to the STO workforce • Assist with documentation and reporting as necessary REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • GREAT CUSTOMER SERVICE • TECHNICAL TROUBLESHOOTING • HANDS-ON DESKTOP SUPPORT • EXPERIENCE WITH WINDOWS AND OFFICE PRODUCTS PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • A+, NETWORK+, OR OTHER SIMILAR CERTIFICATIONS • EXPERIENCE WITH INFORMATION SECURITY FRAMEWORKS OR PROGRAMS REQUIRED EDUCATION: BACHELORS OR THREE YEARS OF WORK EXPERIENCE IN LIEU OF DEGREE.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118866 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Customer Service Skills job openings in Columbia, SC Jobs List ENTERPRISE PROGRAM MANAGER CONSULTANT - 8725-1 Create date: 04-Apr-2019 SCOPE OF THE PROJECT: Working under the direction of the Deputy CIO, within the SC Department of Administration, Division of Technology Operations (DTO), candidate will provide the following: • Effective, efficient management of the DTO client/server computing environment to deliver services securely and accurately to customers • Est.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) INFORMATION SYSTEMS ARCHITECT INTERMEDIATE - 7874-1 Create date: 26-Jan-2018 Start date : 02/20/2018 Deadline : 02/02/2018 Client : Department of Administration Description : SCOPE OF THE PROJECT: CANDIDATE SHOULD POSSESS ADVANCED ENGINEERING AND TECHNICAL SKILLS TO DESIGN, SUPPORT AND DOCUMENT OF ENTERPRISE SYSTEMS INTEGRATION AND ENDPOINT SUPPORT TECHNOLOGIES. CANDIDATE WIL.... (This job is for - Jobs in SC COLUMBIA Architect - (in Columbia, SC))    Customer Service Skills job openings in other states Jobs List Help Desk Technician 4 - 131004 Create date: 23-May-2024 No of Submissions : 1 Start date : 06/17/2024 End date : 12/27/2024 Submission deadline : 5/28 at 3pm CST. Client info : ITS Note : * Position will be 100% onsite at the Bismarck location. Local candidates only. Descriptio.... (This job is for - job Jobs in ND Bismarck Consultant - (in Bismarck, ND)) Administrative Services Assistant - 31609-27910 Create date: 22-May-2024 No of Submissions : 3 start date : 07/01/2024 End date : 06/30/2025 submission deadline : 06/10/2024 client info : TN CI Note: * Position Location: Hybrid Description : Title: Administrative Services Assistan.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN)) Managed Care Specialist -62808 Create date: 22-May-2024 No of Submissions : 5 start date : 06/17/2024 End date : 12/30/2024 submission deadline : 05/27/2024 client info : TN TennCare Note: * Position Location: Hybrid Description : TennCare will recruit a new class.... (This job is for - job Jobs in TN Nashville Specialist - (in Nashville, TN)) Technical Architect III -129483 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/24/2024 End date : 06/30/2024 submission deadline : 5/2/24 at 4:00PM CST client info : DOA Note: * Interview Process: Teams * Duration of the Contract: Until 6/30/24 with extensions likely. * Onsite or Remote? Candidat.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI)) Administrative Services Assistant - 62435 Create date: 25-Mar-2024 start date : 04/01/2024 End date :06/30/2024 submission deadline : 03/29/2024 client info : TN DHS Note: * Position Location: Hybrid Description : under general supervision, is responsible for professional staff work of rou.... (This job is for - Email Jobs in TN Kingsport Administrator - (in Kingsport, TN))    Customer Service Skills job openings in SC Jobs List NETWORK OPERATIONS CENTER TECHNICIAN - 9456-1 Create date: 17-Jul-2020 Start Date :08/14/2020 Submission Deadline :07/24/2020 Client Info : Clemson University Note : * This contract could extend longer than 6 months * INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? HIRING MANAGER WILL CONDUCT 1 ROUND OF.... (This job is for - job Jobs in SC ANDERSON Consultant - (in Anderson, SC)) (Consultant: Customer Service Skills, -, -, in Columbia, SC)

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