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- Specialist
(Jobs in Dover, DE)
 
Requirement id 22070
Job title Specialist
Job location in Dover, DE
Skills required Subject Matter Experts, Application Support, -,
Open Date 03-Dec-2014
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Subject Matter Experts, Application Support, -,

Description:

The Product Specialist will support Clients DTC applications including Computer Aided Dispatch and Automated Vehicle Locator (CAD/AVL), Bus Scheduling, Trapeze Routing Analysis, Fleetwatch/Gasboy fueling systems and GFI fare collection systems

Required Skills:

* Strong verbal and written communication skills
* Prior experience with scheduling own work under minimal supervision
* Proven track record of resolving all assigned issues in a timely manner
* Prior experience with identifying, tracking, and resolving issues affecting own work, and developing contingency plans
* Prior experience in application support including assessment of issue severity level
* Prior experience in documenting accurate and complete answers to detailed application questions in a timely manner
* Prior experience in creating requirements-based documentation for functional enhancements for applications
* Prior experience as a subject matter expert in application operation and use
* Prior experience within a customer service environment providing technical, analytical and diagnostic support
* Ability to work in a fast-paced team environment

Desired Skills:

* Prior experience assisting in network planning and connectivity for supported applications
* Prior experience with customer support for information technology in a transportation environment
* Prior experience data mining within an Oracle environment
* Prior experience confirming technical architecture will support necessary enhancements to applications
* Prior experience analyzing and evaluating changes to architecture to conform to existing application standards
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 22070 while calling.
 
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(Specialist: Subject Matter Experts, Application Support, -, in Dover, DE)
     
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