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- Analyst
(Jobs in Raleigh, NC)
 
Requirement id 137741
Job title Analyst
Job location in Raleigh, NC
Skills required End User Training, Business Analysis, -,
Open Date 29-Nov-2022
Close Date
Job type Contract
Duration 19 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: End User Training, Business Analysis, -,

Hybrid

Start date :11/23/2022

End Date :06/30/2024

Submission deadline :12/05/2022

Client Info :NCAOC

Description :
---------------------------------------------
***This is a hybrid position. AOC will provide office space in Raleigh but working remotely on a day-to-day basis is acceptable. However, there are likely instances where being onsite is needed. For example, if the candidate is supporting end users during an implementation phase, then the candidate would need to be onsite in the county courthouse.
***The candidates will need to go onsite the first day.

Preferred candidates will have knowledge of North Carolina court processes in one or more subject matter areas (e.g., civil, criminal—including law enforcement case initiations, warrants, etc., juvenile, estates); strong abilities on case management computer applications; and excellent customer service skills.
Incumbents in this position may assist in configuring, implementing, training, and supporting the suite of Odyssey products, which include case management and e-filing applications provided by Tyler Technologies.

• Provide remote (phone) support and possibly onsite support about court processes and applications to North Carolina Judicial Branch members as they implement and use eWarrants, Odyssey, and other products.
• Configuration of the system including creating forms within the applications, including tokenization.
• Participating in data conversion activities between legacy systems and eCourts applications
• Testing eCourts application functionality
• Assist end-user training sessions for a variety of Judicial Branch users.
• Within project guidelines, research and document standard business decisions regarding the configuration of various Odyssey products.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137741 while calling.
 
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(Analyst: End User Training, Business Analysis, -, in Raleigh, NC)
     
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