- TechLead (Jobs in Winston Salem, NC)   Requirement id 136618 Job title Tech Lead Job location in Winston Salem, NC Skills required Desktop Technician, Desktop Support, -, Open Date 26-Sep-2022 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Tech Lead: Desktop Technician, Desktop Support, -, Start date :10/03/2022 End Date :01/20/2023 Submission deadline :09/29/2022 Client Info :UNC School of the Arts - Information Technology Description : ***This is an onsite position to work in Winston-Salem, NC at the university. UNC School of Arts requires a Desktop Support Technician. Primary Description of Work: This position will provide consultation, support, and/or training to users of computer or other information technology-based systems located throughout the university, as well as basic support of hardware, software, operating systems and networking. This position requires a basic knowledge and understanding of Windows PC and Macs to effectively support users technical needs. This position will interact with a broad range of users requiring strong communication skills and the ability to use a variety of technical resources for providing technical support. Description of Responsibilities: :Perform routine tasks such as password reset, assistance with system access, printing issues, software/hardware installation and troubleshooting. Research issues / problems and resolves or escalates to next level. :Ability to do basic troubleshooting on Windows (PC), Mac, iOS, and Android devices. :Provides information on how to perform specific functions with a software package or system. Creates step- by-step instructions for users. Serves as technical resource for basic solutions for routine problems and effectively communicates technical information to users. :Installs software and hardware for common use areas according to prescribed procedures. Performs routine diagnostics and maintenance on equipment, including installing patches and upgrades, and set-up and configuration of new hardware and software. Responds to inquiries for assistance from users of computers and related software and hardware devices including, printers or copiers; import/export file, and run reports. Solicits relevant information from users to describe non-routine problems to escalate problems to technical expert. Provides technical support for a specific process and/or software within a department. Completes documentation on service requests. :Plans own work of independent tasks. Identifies and works through priorities. Manages support tickets in a timely manner. Documents customer interactions. Creates internal (support team) and external (customers) procedures for existing knowledge base. :Ensures assigned project goals and assignments are completed within prescribed deadlines. Serves as project team member, manages work of self and makes recommendations to management for software, hardware and resolutions for problems. :Provides assistance and support to users and departments for using specific software or processes based on standard procedures. Determines client needs and effectively communicates back to technical experts.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136618 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Desktop Technician job openings in Winston Salem, NC Jobs List NC - UNCSA - Desktop Support Technician (688107) Create date: 21-Jul-2022 Start date :08/01/2022 End Date :12/30/2022 Submission deadline :07/27/2022 Client Info :UNC School of the Arts - Information Technology Description : ***This is an onsite position to work in Winston-Salem, NC at the university. ***The max rate for this position is $35.32. UNC S.... (This job is for - Jobs in NC WinstonSalem TechLead - (in Winston Salem, NC))    Desktop Technician job openings in other states Jobs List Desktop Support IV - 124751 Create date: 20-Nov-2023 Start date : 12/18/2023 End Date : 06/30/2024 Submission deadline : 11/29/23 at 4:00PM CST Client Info : Note : * Interview Process: Teams Video * Contract Duration: 6/30/24 with possibility of extension * Onsite or Remote: Candidate must be a CURRENT WI resident. No rel.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI)) Systems Administrator I - 115008 - SP Create date: 10-Mar-2023 start date : 04/10/2023 End date : 06/30/2023 submission deadline : 3/17/23 at 4:00PM CST. client info : DPI Note : * Interview Process: Teams interview (with camera and audio on) * Duration: 6/30/23 with extensions likely * Remote or Onsite? Must be a WI resident or wi.... (This job is for - job Jobs in WI Madison Administrator - (in Madison, WI)) Desktop Support IV - 111234 - SP Create date: 04-Nov-2022 start date: 12/05/2022 End date: 06/30/2023 submission deadline: 11/11/2022 at 4PM CST client info : DOC Note : * Interview Process: Microsoft Teams * Duration: 6/30/23 with potential for extension * Must be local to WI or willing to relocate at the candidates expens.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) RFQ 026774-11213 - Desktop Build Technician Create date: 17-Dec-2020 Start Date :01/11/2021 (ASAP) End Date :07/31/2021 Submission Deadline :Monday, January 4, 2021 at 5:00 PM E.S.T. Note : * Number of References Required: 2 * Maximum Number of Resumes: 3 Description: Assignment Description: PC Tech Refresh –.... (This job is for - job Jobs in KY Louisville Consultant - (in Louisville, KY)) Desktop Build Technician - RFQ 026774-11208 Create date: 17-Apr-2019 Start Date : 04/30/2019 End Date : 12/31/2019 Submission Deadline: April 24, 2019 at 5:00 pm (ET) Description: Assignment Description: PC Tech Refresh – the scope of this project is to replace client PCs that are 4 years old. Technician will be required to perform needs assessment, (hardware & so.... (This job is for - ITSM Jobs in KY Lexington Consultant - (in LEXINGTON, KY))     (Tech Lead: Desktop Technician, Desktop Support, -, in Winston Salem, NC)

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