- Engineer (Jobs in DELL COMPUTERS, TX)   Requirement id 19795 Job title Engineer Job location in DELL COMPUTERS, TX Skills required Software Design, Microsoft SharePoint, -, Open Date 23-Jul-2014 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Software Design, Microsoft SharePoint, -, Primary Responsibilities: Serve as the member of Channel Engineering support team to be the first point of contact (via phone, email, web-based support portal) regarding production incidents. Maintain a working knowledge of all Dell Commercial Products and Services. Responsible for monitoring production health, create weekly reports on production server health, incidents and share with management. Prioritize and resolve issues of the highest technical and business severity. Proactively communicating solutions and updates to management, including on hotlist items with potential for widespread severe customer impact. Working complex technical cases to resolution through the use of remote sessions, reproducing customer issues, and performing own research. Play time-keeper to make sure issues are resolved quickly and efficiently. Track and monitor each step of the issue on its way to resolution or escalation and provide closure. Work with Microsoft support engineer to drive resolution to the problem. Involve in defect fixes and deployment of product. Qualification BS or advanced degree in computer science, engineering, or related technical field or equivalent professional experience. 3+ years experience in an IT/Online Services role working with Business Operations, App Support or other Support activity. Intermediate to advanced knowledge of Microsoft SharePoint is essential. 2-3 years experience with software design and development, preferably with SharePoint, .NET, ASP.NET, MVC.NET, WCF, C#, IIS, SQL Server. Strong understanding of network topology, hardware configuration, server utilization and deployment view. Ability to act as SME and go-to resource for the organization regarding a system or product flow. Strong analytical and trouble-shooting skills. Self-motivated and able to work under pressure to deliver high-quality solutions. Able to participate in defect triaging processes to ensure the proper prioritization and correct team assignment Attention to detail with the ability to multi-task and prioritize; strong organizational skills.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 19795 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    Software Design job openings in other states Jobs List Technical Specialist - Jr. (Network Manager) (731202) Create date: 26-Mar-2024 Hybrid start date :03/25/2024 End date :09/23/2024 submission deadline : 04/02/2024 client info : NCDHHS Description : Primary Purpose of the Position · Providing technical leadership and management for DHHS IT and custo.... (This job is for - job Jobs in NC Greenville Specialist - (in Greenville, NC)) DHHS- IT Senior BA/Testing Lead (727474) Create date: 09-Jan-2024 Hybrid start date :01/15/2024 End date :03/08/2024 submission deadline :01/12/2024 client info :NCDHHS-AM Description : NC Dept of Health and Human Services (DHHS) is seeking a Senior QA/ Tester to perform QA and Testing work related .... 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(This job is for - Jobs in TX Austin Analyst - (in Austin, TX)) (Engineer: Software Design, Microsoft SharePoint, -, in DELL COMPUTERS, TX)

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