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- Analyst
(Jobs in Olympia, WA)
 
Requirement id 17212
Job title Analyst
Job location in Olympia, WA
Skills required Windows, Linux Environment, -,
Open Date 31-Jan-2014
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Windows, Linux Environment, -,

Description:

The Technical Analyst/Performance and Capacity is responsible for ITIL functions including Performance and Capacity Management, as well as assisting with other ITIL processes. This will include the development, testing, documenting, deploying, and maintaining of the all aspects of the Enterprise Monitoring System. This requires collaboration with IT technology, system integrator, and Infrastructure teams to install and deploy monitoring tools, maintaining and supporting monitoring systems, and day-to-day support activities such as researching and resolving incidents and problems.

Job Duties:
• Develop understanding of system architecture.
Develop cost effective enterprise monitoring solutions based on business analysis.
• Perform installation, configuration, testing, and support enterprise monitoring tools.
• Fully document the monitoring system.
• Collaborate with other stakeholders to develop effective systems monitoring, alerting, escalation, automation, reporting, and event correlation.
• Develop and maintain comprehensive dashboard strategy to provide stakeholders with immediate feedback on the performance of the HPF and its progress towards our business goals.
• Assist business analysts to work with end-users to gather monitoring requirements and design and architect solutions for monitoring needs.
• Create and maintain complete and thorough
• monitoring applications.
• Support and troubleshoot monitoring software.
• Work with the appropriate people to define and enhance IT documentation of all relevant systems and processes.
• Train IT personnel to effectively implement and utilize monitoring policies and procedures.

Required Skills:

• Bachelors Degree in information technology, computer science, or technology related field AND three (3) years of IT related industry experience.
o Note: Qualifying experience may substitute year for year for education.
• Three years of experience in a directly related technical discipline.
Intermediate expertise in server administration in both Windows and Linux environments.
• Excellent verbal and written communication skills.
• Strong client-service orientation.
• Ability to maintain high level of confidentiality.
• Strong problem solving skills.
• Ability to prioritize and manage multiple projects simultaneously and follow-through on issues in a timely manner.
• Motivated self-starter with initiative to take independent action and accept responsibility for your actions.
• Strong interpersonal skills; ability to work with all levels of internal management and staff, as well as outside clients, vendors, diverse populations, stakeholder groups, and customers.
• Creatively and proactively problem solve; must possess the ability to make independent decisions and judgments about work priorities.
• Well organized, flexible, proactive, resourceful and efficient with strong attention to detail.

Desired Skills:

• ITIL Certification
• CCNA, CCNP, CCIE, CNE, MCSE, or other industry recognized certification.
• Experience in the government and/or health care fields with exposure to marketing, public relations, public affairs or closely allied disciplines.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 17212 while calling.
 
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