ACD Cisco Routing Troubleshooting Engineer (Jobs in SAN ANTONIO, TX)   Requirement id 14007 Job title Engineer Job location in San Antonio, TX Skills required ACD, Cisco, Routing, Troubleshooting Open Date 30-May-2013 Close Date Job type Contract Duration 23 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Engineer: ACD, Cisco, Routing, Troubleshooting Certified Genesys Routing Engineer CIV8 SAN ANTONIO, TX 3 year contract Required Experience: Genesys CIV8 Certification Ability to manage Genesys Configuration of T-server for Aspect ACD Ability to manage Genesys Configuration of T-server for Cisco Communications Manager Expertise in the following areas: o Genesys Routing Strategies Building, testing, upgrading and maintaining routing strategies Modifying routing scripts and transaction lists to accommodate minor changes in call flow Troubleshooting and modifications of call flow through a load balanced environment using Cisco and F5/BigIP o Genesys Administrator Agent moves/adds/changes. Adding, modifying, disabling, enabling or deleting agent configuration Adding, modifying, or deleting agent groups, virtual agent groups and virtual queues Adding, modifying, or deleting agent skills Add/Change/Delete: extensions, login IDs Modifying the Genesys configuration data to mirror a change made on a premise switch (i.e. changing an agent phone extension or login ID) Add/Change/Delete new objects such as new service numbers and network destinations o Reporting Management Scheduling and running reports Creating of real-time reporting views with CCPulse Interpreting output Experience in deploying and supporting Multimedia Experience in deploying and supporting Infomart   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 14007 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    ACD job openings in other states Jobs List Cloud Engineer - 116951-SP Create date: 10-May-2023 Start date : 06/05/2023 End Date : 09/30/2023 Submission deadline : 5/15 at 10AM EST. Client Info : End User Support Note: * Interviews: MS Teams video interview with camera ON. * Duration: 1 year with possible extension * Position location: Lansing: Hybrid schedule, 2 days a week.... (This job is for - ACD IVR Jobs in MI Lansing Engineer - (in Lansing, MI)) Telecommunications Analyst III - 97771 - SP Create date: 12-Jan-2022 start date:2/7/2022 End date:06/30/2023 submission deadline:1/20 at 4:00PM CST. client info : DOC Note: * Duration: 2-year contract with possibility for extension * Interview Process: In Person or Online via Teams * Remote or on-site: Local candidates or willing to relocate at.... (This job is for - PBX ACD Jobs in WI Madison Analyst - (in Madison, WI)) Network Engineer 1 - WISCJP00014228 Create date: 03-Dec-2018 Start Date :12/17/2018 End Date :06/30/2019 Submission Deadline :Due to SCS 12/07/2018 by 8:00am CT Client Info :DOA – Division of Enterprise Technology (DET) Description : Principally responsible for the design, configuration and support of Automated Call Distribution (ACD) and Voi.... (This job is for - ACD VOIP Jobs in WI Madison Engineer - (in Madison, WI)) Telecom Tech For Customer Support - 53977 Create date: 04-Sep-2018 Start Date :09/17/2018 End Date :02/28/2019 Submission Deadline :09/10/2018 Client Info :GaDOL Description : 2+ years experience in telecommunications move/add/change requests 2+ years experience in tracing and repair Cat 5 & Cat 6 network cabling 2+ ye.... (This job is for - ACD Telecome Jobs in GA Atlanta Developer - (in Atlanta, GA)) UCCE Engineer - 28107 Create date: 28-Sep-2017 Candidate must be our W2 Employee Candidates RTR form should be only on the name of APEX Systems Job Description : UCCE Engineer 18 month contract Completes end to end call flow analysis and documentation on all incoming requests to ensure traceability of impacts to Cisco UCCE platforms (Carrier.... (This job is for - ACD Analysis Jobs in NC Charlotte Engineer - (in Charlotte, NC))    ACD job openings in TX Jobs List Sr. Telecom Administration - Evening Shift - NTTJP00012615 Create date: 19-Dec-2018 Start Date :01/07/2019 End Date :07/15/2021 Submission Deadline :01/07/2019 Description : we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to he.... (This job is for - ACD Troubleshooting VOIP Jobs in TX Dallas Administrator - (in Dallas, TX)) Sr. Telecom Administration - Evening Shift - NTTJP00012614 Create date: 19-Dec-2018 Start Date :01/07/2019 End Date :07/15/2021 Submission Deadline :01/07/2019 Description : we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to he.... (This job is for - ACD Troubleshoot Troubleshooting Jobs in TX Temple Administrator - (in Temple, TX)) IVR Support Create date: 02-Apr-2015 Houston or Austin, TX Bill Rate: 42.00 We are looking for a Contact Center Operations Engineer to work onsite at either Houston, TX -or- Austin, TX. Please provide your best qualified candidate 7 month engagement with a possible extension Skills Required: IVR Operations - responsible for codi.... (This job is for - ACD IVR Jobs in TX Houston Engineer - (in Houston, TX)) (Engineer: ACD, Cisco, Routing, Troubleshooting in San Antonio, TX)

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