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ALM API Technical Support Application Security Development Developer
(Jobs in Ch
 
Requirement id 62882
Job title Developer
Job location in Charlotte, NC
Skills required ALM, VB Script, SQL, API Technical Support Application Securi
Open Date 25-Jul-2017
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: ALM, VB Script, SQL, API Technical Support Application Securi

Candidate must be our W2 Employee

Note : We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens

Job Description :

Nice to have Experience:

HP ALM/Quality Center
ALM 12.5x
iGrafx
iRise
Jira/Atlassian Tools

Key Responsibilities:

1. Level 2 support • HP ALM and UFT tool installation • HP ALM site and project administration • ALM and UFT configuration and maintenance • Including answering functional and technical queries • ALM Workflow Scripts and customizations • ALM Project migration, restore and archive • ALM Report creation and generation • ALM Integration with other tools like ClearQuest • ALM patch upgrade • Licensing Support / issue resolution to teams using UFT • Must be able to resolve user support tickets • Must be able to resolve problem ticket and user issues • iGrafx Origins Suite administration • iRise Application End User Support • Jira Administration

2. Level 3 support • Issue escalation and follow up with vendor Support • Support with information from the platform / tools, relationship with other tools

3. Scripting skills: Preferable VBScript, • Ability to write scripts to work with ALM APIs(COM/DCOM model) 4. SQL knowledge: • Ability to write basic DML commands and queries in TSQL. • Basic knowledge of SQL joins and unions.

Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for highly complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria, identifies gaps in current technology process and recommends changes to assure SLAs can be supported; performs migrations from development to production, upgrades, installations and/or configurations; may evaluate or review queries to extract data, create standard databases, or perform limited programming to fine tune systems supported; completes project sizing; updates/writes documentation and procedures and provides related training; troubleshoots network, hardware and software issues and coordinates resolution with users, vendors and internal service groups; writes/designs test scripts; creates change or issue logs; analyzes performance trends and recommends process improvements; assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; updates, creates and tests the business contination plan; may coordinate project resources and provide guidance to less experienced analysts.: 5+ years systems support analysis experience.

Candidates main responsibilities include but are not limited to unless otherwise specified are
• Provide HP ALM administration and technical support
• Provide end user support.
• Use diagnostic log files, diagnostic tools, and/or use vendor support to troubleshoot complex application problems in order to maintain or restore service.
• Resolve simple to complex issues or escalate as needed to meet established service level agreements.
• Prepare programming specifications and complete programming tasks to develop basic, and/or assist in the development of moderately complex solutions.
• Understanding of sql. Ability to analyze the data patterns and trouble shoot the issues
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 62882 while calling.
 
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(Developer: ALM, VB Script, SQL, API Technical Support Application Securi in Charlotte, NC)
     
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