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API Design Chatbots Consultant
(Jobs in San Bruno, CA)
 
Requirement id 112189
Job title Consultant
Job location in San Bruno, CA
Skills required Problem Solving Skills, API, Design, Chatbots
Open Date 08-Dec-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Problem Solving Skills, API, Design, Chatbots

Candidate must be local: Yes

Job Description: Tech Writer

Industry: Retail/Ecommerce

Responsibilities

- Work with designers and product managers to build consistent brand, voice, and tone style guides for interactive voice assistants (IVA) to support the clients NLP stack.

- Design, author, and build new IVA conversations and experiences in the clients NLP tools.

- Write technical materials, such as API documentations, manuals, or operating and maintenance instructions for products/tools

- Write, publish and maintain high-quality help content and messaging

- Manage the production and publishing of documentation.

- Collaborate with engineers, product managers, developer relations to work on given projects

- Identify user needs, use cases and metrics to focus priorities.

- Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.

Qualifications

Minimum qualifications:

- BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.

- 3-5 years of experience writing software documentation in a web production environment.

- Writing and editing experience. Must be able to provide writing samples

- Ability to take initiative and require minimal supervision

Preferred qualifications:

- Experience working closely with engineering and product management teams as part of the software development process.

- Experience in working with interactive voice assistants, chatbots, and IVR technology

- Experience in writing API documentation and help guides

- Track record of problem solving and innovation.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 112189 while calling.
 
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(Consultant: Problem Solving Skills, API, Design, Chatbots in San Bruno, CA)
     
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