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Aix Unix/Linux FTP Development SLA Analyst
(Jobs in Minneapolis, MN)
 
Requirement id 108016
Job title Analyst
Job location in Minneapolis, MN
Skills required Aix, Unix/Linux, SQL, FTP Development SLA
Open Date 07-Jul-2020
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Aix, Unix/Linux, SQL, FTP Development SLA

Candidate must be our W2 Employee.

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

Job Description : Contract

100% remote, IBMI Opps


Description: Systems Mgmt. Specialist - Production Operations IBM i

What Project/Projects will the candidate be working on while on assignment?

Robot Build team position - daily assignments will come from supervisor to build Robot jobs for migration projects and peak season.

Is this person a sole contributor or part of a team? If so, please describe the team? (Name of team, size of team, etc.) IBMi CoE Robot Build team - 10 team members

What skills/attributes are a must have? Experience with Help Systems Robot Scheduler, extensive knowledge of FTP protocols

Where is the work to be performed? (Please list preferred UHG facility, if other please specify i.e. remote work, rural, etc.) Schaumburg IL site or Remote work

What are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc) Build position is M - F, 8:30am to 5pm.

What type of interview process is preferred? (Face to face, phone, Skype, or a combination of the three)

A combination of phone and video conference. Face to face if possible due to navigating through the CDCs recommendations due to COVID-19.

DUTIES & ESSENTIAL JOB FUNCTIONS

Essential Job Functions

A. Provide support to OPTUM clients and associates

1. Research, resolve and respond to client deliverable issues received via telephone calls, E-Mail, or escalations, and provide support in accordance with current standards

2. Complete, maintain, and process pertinent problem tracking entries and records in ServiceNow

3. Communicate to internal and external customers as required for new job requests, updates to jobs and any reported issues with jobs

B. Coordinate the scheduling and delivery of all client deliverables within SLA using Robot Schedule

1. Participate in building of customized notifications for high profile jobs to ensure completion

2. Identify scheduled jobs that have terminated and resolve the root cause of termination

3. Assist in RxCLAIM job updates due to MOD and patch installs

4. Ensure all job setups are put through quality assurance procedures in order to ensure accuracy

5. Ensure all payment deliverables are put through quality assurance processes to ensure accuracy

C. Ensure successful delivery of client deliverables thru Sterling Integrator Software

1. Participate in the setup and continued maintenance of the MFT process (managed file transfer)

2. Participate in the verification of delivery/processing of high profile files

3. Configuration of the SI database to ensure delivery of reports/files

4. Participate in the setup and support of the inbound automation process

Additional requirements:

1. This position requires candidates must be able to work flexible hours if required and be on-site or available via cell phone during all scheduled on call times and maintenance windows

2. Attend training sessions offered within the group and assist in training workshops

3. Recommend improvements to help the team work more efficiently

4. Document and update procedures as required

5. Other duties as assigned in relation to the Production Operations and IT Systems Management job family

Desired Knowledge, Skills and Experience

* Experience with the following is a plus:

o Robot Schedule by HelpSystems

o AS400, iSeries, Green Screen

o Sterling Integrator and familiarity with FTP protocol and MFT technology

o ServiceNow or experience with other ITSM or CRM systems

o Personal computer knowledge is
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108016 while calling.
 
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(Analyst: Aix, Unix/Linux, SQL, FTP Development SLA in Minneapolis, MN)
     
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