Analysis Hardware Peripheral Hardware Support Monitoring Installing Technical Suppo   Requirement id 102847 Job title Consultant Job location in Lansing, MI Skills required Analysis, Trouble Shooting PC, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Hardware Peripheral Hardware Support Mon Open Date 30-Jan-2020 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: Analysis, Trouble Shooting PC, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Hardware Peripheral Hardware Support Mon Start Date : 02/07/2020 End Date : 09/30/2020 Submission Deadline : 02/05/2020 Client Info : MDHHS Note: * Interview Type : In Person Only Description : Years of Experience: 4-7 years of experience in the field or in a related area. Position Justification: The Client Disability Determination Services currently has one ITT vacancy and another ITT on MLOA. We would like to secure temporary support to cover these duties until the vacancy is filled and we return to full staffing levels. These duties are critical to support for all DDS operations ensuring adequate hardware and software availability. Responsibilities to include supporting password resets, workstation moves, imaging/reimaging workstations and assisting users in developing business intelligence reports. Job Description: Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. •Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. •Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. •Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. •Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. May supervise the work of others.   Call 502-379-4456 Ext 100 for more details. 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