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Requirement id 132659
Job title Analyst
Job location in Salem, OR
Skills required Apache, SOAP, DBA, JDBC Microsoft SQL Server Transact SQL C
Open Date 21-Mar-2022
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Apache, SOAP, DBA, JDBC Microsoft SQL Server Transact SQL C

start date:4/18/2022
End date:10/14/2022

submission deadline:03/25/2022

client info : DHS / OHA

Description:

This position has been approved for remote work. However, telecommuting will be contingent upon the key person providing his/her own adequate computer, monitor(s), Internet connection, and telephone, and be readily available during normal working hours (PST) via phone, email or MS Teams. Access to Agency systems will be provided via Citrix Remote Desktop or similar software. No hardware or additional software will be provided at the key persons home site or his/her PC, unless a specific device is required to perform assigned duties (such as Multi-Factor Authentication devices).

As agreed to between the Agency Authorized Representative and the key person, any decision to allow telecommuting is made with the understanding that decision will be re-evaluated by the Agency Authorized Representative on a regular basis.



The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and the Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 15,000 OHA and DHS agency staff at local offices and facilities around the state. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.

As part of the Office of Information Services (OIS), the Enterprise Service Management (ESM) team is looking to mature the I.T. Service Management (ITSM) suite of tools provided through CA-Broadcom. This position will focus on developing and improving upon the maturity level of this suite of tools through infrastructure development and system stabilization via programming/app development, implementation, and deployment. Our core focus will be on Change Management and Asset Management and various reporting instruments.

Scope of work:

Support M&O operations of the Service Catalog and Process Automation software suites.
Support break-fix and enhancement efforts of existing Service Offerings and automation processes.
Develop, modify, or replace existing system automation scripts and functionalities as needed to maintain critical business operations.
Develop new automation processes to help support current and new system developments.
Provide programming and system level support guidance to our ISS5 and ISS4 technician positions.

Required skills and experience:

MUST have experience working with process automation orchestrator services as part of one of the COTS ITSM solution products.

Preference will be given to those with Broadcom (CA) experience.

MUST have experience working with a catalog of service offerings as part of one of the COTS ITSM solution products. Preference will be given to those with Broadcom (CA) experience.

Excellent customer service skills
Excellent ability to translate complex information with various business teams
Previous experience leading projects from start to completion
Previous experience with installing, configuring, and deploying server applications
Previous experience with server administration
Previous experience with vendor engagement and support request management
Previous experience with Business Objects
Ability to work inside of a team with strong teamwork skills
Familiarity with System Development L
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132659 while calling.
 
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(Analyst: Apache, SOAP, DBA, JDBC Microsoft SQL Server Transact SQL C in Salem, OR)
     
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