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Cca Inquira Obiee UNIX CRM Engineer
(Jobs in SAN JOSE, CA)
 
Requirement id 9258
Job title Engineer
Job location in San Jose, CA
Skills required Cca, Inquira, Obiee, UNIX CRM
Open Date 28-Mar-2012
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Cca, Inquira, Obiee, UNIX CRM

[Note: Dead line: 4-02-2012]

[Note : Start Date : 04-15-2012
End Date : 10-15-2012]

Description:

NOC Siebel Engineer

Primary Job Responsibilities:

Manage and monitor Siebel Server and CRM Applications to drive troubleshooting, problem resolution, high availability and performance

Be first and second tier resolution of production issues and alerts

Manage Siebel server components and be able to routinely troubleshoot crashes, memory leaks, communication issues between components and or applications

Understand all components of the eBay Siebel and CRM application server infrastructures in order to analyze the impacts of alarms and other system messages

Work with external teams to diagnose complex problems and drive resolution as appropriate

Utilize custom and third party tool sets to diagnose and resolve production issues

Resolve errors and alarms quickly or perform timely escalations as indicated

Complete tasks required to maintain service levels and availability of all Siebel Infrastructure features and functions

Assist in creating automation and consistency to ensure efficient and reliable operations

Job Requirements;

Experience with CCA, Inquira, OBIEE a plus
Be experienced and proficient in using common system administration tools in Unix and Windows platforms
Have the ability to manage large scale systems and high transaction CRM operations environments
Willing to work in a shift model. 12 hours a day for 4 days in one week and 12 hours a day for 3 days in the following week.
Knowledge of Networking (LAN and WAN,) Unix, Windows, Load balancers
Be very effective in working under stressful situations when the systems and components are in an unstable state
Working experience with scripting tools, Perl and or UNIX shell scripting is a MUST
Proven problem solving skills with an emphasis on quick problem resolution
Ability to work on many tasks simultaneously in a high-pressure environment
Experience with large and distributed systems like those found in multi-tier serving architectures etc. a plus
Experience with web development technologies like HTML, XML, XSL, Java a plus
Excellent verbal and written communication skills required
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 9258 while calling.
 
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(Engineer: Cca, Inquira, Obiee, UNIX CRM in San Jose, CA)
     
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