Cisco Routers LAN/WAN - TechLead (Jobs in Richmond, VA)   Requirement id 2510 Job title Tech Lead Job location in Richmond, VA Skills required Cisco Routers, LAN/WAN, -, Open Date 02-Feb-2011 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview     Job Description Tech Lead: Cisco Routers, LAN/WAN, -, Key Technical Skills - Ability to conduct adds, moves, and changes for Avaya hard phones - Ability to define and run reports using the Avaya Call Management System (CMS) - Ability to design and manage Call Flows (Avaya support is available via a block of hours) - Ability to add/change/delete skill groups in the Avaya CMS - Ability to configure and support the One-X-Agent (remote call center agent) software - Ability to effectively work with VDOT CSC staff to set-up remote agent workstations and phones for severe weather events (including the One-X-Agent software and phones not on the Avaya System) - Ability to troubleshoot phone problems - Ability to run system backups and system restoration - Ability to run call traces to determine problems with call routing - Ability to troubleshoot and manage SIP trunks - Ability to manage and monitor LAN/WAN connections - Ability to troubleshoot LAN/WAN problems - Ability to configure IVR systems - Ability to provide technical support for a variety of business applications, including MS Outlook, SharePoint based applications (the Customer Service Center (CSC) Portal and InsideVDOT), the VDOT Asset Management System (AMS) - Ability to translate and describe technical issues in easy-to-understand terms for consumption by all stakeholders - Ability to play a primary role in the CSC application deployment process - Ability to provide remote support for the NOVA CSC System Equipment Knowledge - Cisco switches and routers - Avaya Communications Manager - Avaya Voicemail System - Avaya Call Management System (CMS) - Avaya System Manager - Avaya Session Manager - Avaya 450 Gateways - Avaya Session Border Controllers - Avaya Enterprise Survivable Server - IVR systems Experience - Experience providing local technical support in a call center environment - Experience providing technical support for Avaya Call Center Elite - Experience working with system owners to define system functional requirements   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 2510 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Cisco Routers job openings in other states Jobs List Enterprise Application Consultant - 62301 Create date: 27-Feb-2024 Start date : 03/24/2024 End date : 06/30/2024 Submission deadline : 03/15/2024 Client info : TN F&A STS Note : * Position Location : Remote Description : Looking for a Cloud Network Architecture to work as a part of the Ne.... (This job is for - Cisco Routers Terraform Jobs in TN Nashville Consultant - (in Nashville, TN)) NC - CoR - Network/Telecom Specialist- Mid Level (723725) Create date: 03-Nov-2023 Onsite Start date :12/04/2023 End date :06/04/2024 Submission deadline :11/06/2023 Client info :CoR-IT Description : Expected Skills: 1. Able to work independently, self-starter, can provide limited leadership to others. 2. A.... (This job is for - Cisco Routers Switches Jobs in NC Raleigh Specialist - (in Raleigh, NC)) SENIOR NETWORK ENGINEER - 10581-1 Create date: 29-Sep-2022 start date:10/10/2022 End date:12 MONTHS from start date submission deadline:10/6/2022 client info : Department of Health and Human Services Note: * INTERVIEW PROCESS: HIRING MANAGER WILL CONDUCT PHONE INTERVIEWS, FOLLOWED BY VIDEO INTERVIEW WITH EXPANDED TEAM .... (This job is for - Cisco Routers Jobs in SC COLUMBIA Engineer - (in Columbia, SC)) NJ Transit - Network Tools Engineer (NOC) (688256) Create date: 20-Jul-2022 Start date :08/03/2022 End Date :05/03/2023 Submission deadline :7/22/2022 Client Info :TRANSIT Description : Primary areas of expertise included system administration and configuration of NPM, NTA, NCM, FSM, and IPAM to manage and monitor network infrastructure, including routers, switches, fi.... (This job is for - NPM Cisco Routers Firewall Jobs in NJ EssexCounty Engineer - (in Essex County, NJ)) SENIOR NETWORK ENGINEER - 10445-1 Create date: 30-Jun-2022 start date:8/1/2022 End date: 12 MONTHS From start date submission deadline:7/7/2022 client info : Department of Health and Human Services Note: * HIRING MANAGER WILL CONDUCT PHONE INTERVIEWS, FOLLOWED BY VIDEO INTERVIEW WITH EXPANDED TEAM. * INTERVIEW PROCESS: HIRING MANAGER WILL COND.... (This job is for - Cisco Routers Jobs in SC COLUMBIA Engineer - (in Columbia, SC))     (Tech Lead: Cisco Routers, LAN/WAN, -, in Richmond, VA)

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