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Cisco Analyst
(Jobs in Saint Paul, MN)
 
Requirement id 3351
Job title Analyst
Job location in Saint Paul, MN
Skills required Cisco, Windows Server 2003, VoIP Operations,
Open Date 23-Mar-2011
Close Date
Job type Not specified
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Cisco, Windows Server 2003, VoIP Operations,

Engagement Description: Support an existing Cisco VOIP system including call queue scripting, call recording, and IVR functionality. Process changes, set up new users, and perform maintenance as necssary. Generate documentation and training materials necessary for other MSRS staff to manage and maintain the VOIP phone system. Provice training sessions one-to-one or group to get MSRS staff acquainted with the phone system and perform most minor/moderate level changes including setting up new users, assigning users to skill groups, IVR, call scriping, retrieving recorded calls. Assist in assessment, procurement and deployment of IP phones. Schedule ongoing server OS and application maintenance/upgrads with third party vendor. Provide recommendations on VOIP server application recovery(business continuity) and intrgration with existing network components(authentication etc.). Provide other network/desktop support functions including but not limited to troubleshooting issues with desktop agents and phones, network connectivity issues, outstate office connectivity issues.

Additional Skill Requirements: Experience requirements: 5 years experience in supporting/working with Cisco VOIP phone systems; experience providing training/knowledge transfer related to IP Phone systems; CCNA-Voice or CCVP certification preferred. Experience working with the following Cisco VOIP components: Call Manager Publisher and Subscriber, Proprietary(Linus Based)Cisco Unified Call Manager 7.0.2.22900-3; Voice Mailbox System, Proprietary(Linus Based)Cisco Unifity Connection 7.1.3.10000-68; Call Center System, Windows Server 2003 Appliance Edition, Cisco Application Adminstration-7.0(1)SR05_Build504; QM Span Receiver, Windows Server 2003 Standard Edition, Back-end only-Pass-through to QMBASE SQL DB; QM Recording Services, Windows Server 2003 R2 Standard Edition, QM Adinistrator 2.6.1.25, QM Desktop 2.6.1.100; Cisco 2800 series routers(providing voice gateway services/PRI connection); Cisco 2900 series routers running call manager express (providing VPN and 911 access in outstate offices).
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 3351 while calling.
 
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[NOTE(1):A.DOR will accept a maximum of one (1) resume from each vendor
B.This assignment will begin ASAP. The assignment is planned through December 30, 2011 but may be extended if necessary.]

Required minimum skills are (number of years):
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IT - Architecture Analyst III - 57504
Create date: 08-Jan-2020
Note : Potential for flexibility on rate! There are 2 job openings, the client job IDs are UHGJP00057510 and UHGJP00057509. Does not have to be local, but must relocate and work onsite.
Selling points for candidate :
Looking to move quickly!00


We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.


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(Analyst: Cisco, Windows Server 2003, VoIP Operations, in Saint Paul, MN)
     
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