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Cisco Cisco Call Manager Troubleshoot Telecom Experience IT Professional Analyst
 
Requirement id 52674
Job title Analyst
Job location in Glen Allen, VA
Skills required Cisco, Customer Service Skills, Cisco Video Conferencing, Cisco Call Manager Troubleshoot Telecom
Open Date 06-Apr-2016
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Cisco, Customer Service Skills, Cisco Video Conferencing, Cisco Call Manager Troubleshoot Telecom

Start Date : 04/18/2016
End Date : 10/28/2016
Submission Deadline : 04/12/2016
Description :

*No Skype Interviews*

It supports a local client in need of a Voice Engineer, responsible for the administration of Cisco Call Manager, UCCE and taking an active role in several projects including migration of physical fax infrastructure to the cloud, deployment of Cisco Jabber, and upgrading our TMS (Tandberg/Telepresence management server).

Roles and Responsibilities:

Test and troubleshoot Cisco Jabber to prep for North American Jabber client rollout.
Provide support for Jabber related issues post deployment.
Technical configuration and setup of Jabber.
Migration of physical fax infrastructure to cloud based faxing solution (Retarus).
Assist network and communications teams with RTE support.
Assist Communications team with support and troubleshooting UCCE Call center applications.

Position Requirements:

Degree in Computer Science, Information Technology, or Business or related work experience/certification.
Cisco UC or UCCE experience
Experience with Cloud based faxing.
Experience with Cisco Call Manager.
Experience with Cisco Jabber Deployment and troubleshooting.
Experience with Cisco video conferencing and TMS application/server.
Knowledge of Video Conferencing principles.
Excellent written and oral communication skills.
Excellent analytical skills.
Excellent customer service skills.
Ability to work with a high degree of independence.
Experience working in a team-oriented, collaborative environment.
Advanced problem solving skills and the ability to work collaboratively with others to resolve complex issues with innovative solutions.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52674 while calling.
 
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(Analyst: Cisco, Customer Service Skills, Cisco Video Conferencing, Cisco Call Manager Troubleshoot Telecom in Glen Allen, VA)
     
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