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Communication CCWIS Designing Written And Verbal Communication Skills Organizational
 
Requirement id 139829
Job title Analyst
Job location in Hartford, CT
Skills required Human Resource Management Solution, Communication, CCWIS, Designing Written And Verbal Communicati
Open Date 23-Mar-2023
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Human Resource Management Solution, Communication, CCWIS, Designing Written And Verbal Communicati

Start date : 04/10/2023

End date : 04/07/2024

Submission deadline : 03/31/2023

Client info : CT DCF

Note :

* Position Location : Hybrid

Description :

The candidate will serve in the capacity of a Training Specialist/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation and training materials for CT-KIND in the area of child welfare, which includes: working collaboratively with the technical and vendor staff, regional and central office staff, DCFs Academy for Workforce Development (AWD) and community partners; participating and/or facilitating LEAN events or Business Process Mappings to map out business processes to streamline and reduce inefficiencies; assessing business readiness and participating in organizational change management activities; coordinating with social work staff for system development and design; coordinating closely with internal and external users; and, participating in communication and business readiness activities.



The candidate may also be required to analyze and document policy/practice changes (as they pertain to training needs) and work with the policy, legal and/or change management divisions at DCF.



Specifically, the candidate will be responsible for working with the project team, DCF staff, the AWD, community partners and stakeholders to ensure training materials align with the new system and the content is relevant to the users and meets the business needs and criteria necessary for Child Welfare staff including but not limited to:

1. The analysis of business processes and change management and business organizational readiness initiatives to support the development of training materials for CT-KIND.

2. Works with the project sprint teams to fully engage the business partners to ensure a proper business functionality in the new system is documented and conveyed clearly to the users through different training methods.

3. Facilitation of focus groups, meetings, presentations/mapping events and/or design sessions.

4. Outreach to community partners/providers, including data exchanges/interfaces, for internal and external training needs.



Specific Services Required:



In the role of the Training Lead, the following services are required:



· Proven ability to provide training materials/plans, guidance and expertise for IT/other projects in a fast-paced, agile environment.

· Demonstrated ability to work collaboratively to present/train on business and technical value, including collaboration with community partners/agencies.

· Must have very strong abstract thinking and problem-solving skills.

· Must be able to assess learning styles, training methods and needs of the users.

· Generates products such as training curriculum, presentations, videos and announcements/newsletters.

· Identifies business trends and needs utilizing real data and staff feedback for training purposes.

· Communicates key insights and findings to team members.

Deliver training in person, remotely and/or in collaboration with project and AWD staff for small (5-10 participants) and large groups (25+ participants).
Assist with needs analysis, design, and development of training courses for agency staff.
Evaluate effectiveness of training material and content delivery methods; identify and implement improvements as needed.
Coordinates session logistics in collaboration with the CT-KIND Training Team and AWD.
Ability to
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139829 while calling.
 
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(Analyst: Human Resource Management Solution, Communication, CCWIS, Designing Written And Verbal Communicati in Hartford, CT)
     
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