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Communication Management Consultant
(Jobs in Hartford, CT)
 
Requirement id 136522
Job title Consultant
Job location in Hartford, CT
Skills required Design User Training, Bachelors Degree, Communication, Management
Open Date 21-Sep-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Design User Training, Bachelors Degree, Communication, Management

*IT Business Intelligence Architect-Level-2-CTDSUX Researcher,Phase 2

Start Date : 11/01/2022
End Date : 10/31/2023


Submission Deadline : 10/31/2022

Client Info : CT DAS

Note:
* Position Location Remote


Description :

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, youll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?

Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.

Big Picture Thinking. You strive to improve internal processes and externally facing solutions.

User-centric. You derive joy from working with people to drive user-centered research and testing.

Storytelling. You understand how to reach and move an audience with an engaging story.

Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret and validate with data.

Service-Oriented. You are passionate about government innovation and improving services for citizens.

About the Role

The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.

Experiences Required for This Role

UX Research – At least 3 years of experience and use cases with the following:

Conduct primary and secondary user research
Conduct and evaluate quantitative and qualitative research
Perform market and ethnographic research
Work closely with cross-functional teams to identify and evaluate research topics
Plan and implement user research strategies and methodologies
Advocate research findings to diverse audiences through written and oral presentations
Mentor and coach junior UX researchers on the team
Perform usability studies with consumers
Ask questions, gather data, and analyze data
Use a diverse set of UX research tools

User Acceptance Testing – At least 3 years of experience and use cases with the following:

Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
Helping to discover problems while the service is being developed, not once it is live
Checking the operating environment to make sure test results are valid
Helping increase user and agency confidence in future service or product delivery
Helping reduce the risk of reputational damage
Recruiting and leading testing groups
Running research sessions with users
Understanding accessibility issues and engage with team to build with eq
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136522 while calling.
 
Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1),
 
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(Consultant: Design User Training, Bachelors Degree, Communication, Management in Hartford, CT)
     
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