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Documentation TCP/IP Firewall ASA IPSec DMVPN IPS Cisco Security Cisco ACS Engineer<
 
Requirement id 19445
Job title Engineer
Job location in Durham, NC
Skills required IP Networking Experience, Documentation, TCP/IP, Firewall ASA IPSec DMVPN IPS Cisco Secur
Open Date 26-Jun-2014
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: IP Networking Experience, Documentation, TCP/IP, Firewall ASA IPSec DMVPN IPS Cisco Secur

This opportunity is for a Network Security Customer Support Engineer (CSE) position which has the following

responsibilities:
Provide second line phone/email/fax consultation to independently debug complex network security problems.
Provide systems/product training both internally and externally
Acts as a focal point for large account network problem resolution.
Acts as a technical expert for enterprise and Service Provider security delivery solutions.
Provides support on a worldwide basis.
Typically reports to Manager, Technical Support.
Typically interfaces with lower level CSEs, VARs, OEMs & end-users & internal engineering departments.
Works on problems of diverse scope where analysis requires evaluation of identifiable factors.

This CSE role supports reactive case handling for Ciscos LARGEST SP and Enterprise customers with Ciscos security technologies:
Firewall: ASA, FWSM
IPSEC/VPN: IPSEC, AnyConnect/WebVPN, GETVPN, DMVPN
AAA: ACS, NAC, ISE
IPS/IDS
Other: VSG, Dot1x, DDOS/Guard, CSM (Cisco Security Manager), Cisco Access Registrar, MARS, Wireless Secure Gateway.

Candidate MUST possess expert-level experience troubleshooting at least one of the above product categories (Cisco products specifically).

Required Skills:
5+ years IP Networking experience
3+ years working knowledge of Security Networking industry, products and protocols

Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
Very strong problem solving skills--will be utilized often as this position covers all Cisco Security technologies.
Strong understanding of TCP/IP--IP knowledge is critical as it is the foundation for most Content technologies.
Working knowledge of handling network down situations--this role will be handling Sev 1/Sev 2 Service Requests with limited supervision.
Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
Windows/Unix/Linux, or VmWare skills are highly desirable

Certifications:
CCIE Security HIGHLY preferred

Qualification
Rating
Information Technology
Networking
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 19445 while calling.
 
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(Engineer: IP Networking Experience, Documentation, TCP/IP, Firewall ASA IPSec DMVPN IPS Cisco Secur in Durham, NC)
     
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