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Equivalent Consultant
(Jobs in Columbus, OH)
 
Requirement id 142744
Job title Consultant
Job location in Columbus, OH
Skills required Call Center Experience, 4 Year Degree, Equivalent,
Open Date 10-Aug-2023
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Call Center Experience, 4 Year Degree, Equivalent,

Start date :08/21/2023

End Date :06/30/2024

Submission deadline :08/15/2023

Client Info :DAS

Description :

Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred.
Preferred Education 4-year college degree or equivalent technical study preferred; may accept equivalent work experience.
Job Description: • Required to have a dedicated workspace at home and be able to work from home without distractions.
• Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.
• Escalate issues in accordance with defined procedures.
• Assist users through problem solving steps.
• Use available tools and resources to research and resolve technical problems.
• Provide accurate information to end users in a timely manner.
• Ability to multitask while interacting with customers and documenting tickets.
• Adhere to established quality standards.
• Ability to work in a team environment.
• Complete assigned tasks.
• Strong communication skills; both written and spoken.
Mandatory skills Ability to type 40+ WPM, excellent time management.
Certifications or Desired skills if any Experience with ServiceNow, Salesforce, or similar ticketing systems.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142744 while calling.
 
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Description :

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(Consultant: Call Center Experience, 4 Year Degree, Equivalent, in Columbus, OH)
     
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