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Help Desk - Analyst
(Jobs in Durham, NC)
 
Requirement id 52626
Job title Analyst
Job location in Durham, NC
Skills required Help Desk, Application Support, -,
Open Date 11-Jul-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: Sukamal Chatterjee
Job Description Analyst: Help Desk, Application Support, -,

Description:

The client requires the services of five (5) senior level Application/Production Support Help Desk analysts, a Tier II & III to assist with production support analysis and resolution of escalated Help Desk tickets.


Required Skills:

* Experience and knowledge of browser-based applications.
* Experience researching, analyzing and interpreting automated system problems.
* Experience working in a Application/Production Support based (not hardware) help desk environment.
* Working knowledge of social services and Medicaid programs and systems.
* Broad knowledge of the NC FAST application and functionality.


Desired Skills:

* Experience writing and running SQL queries.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52626 while calling.
 
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(Analyst: Help Desk, Application Support, -, in Durham, NC)
     
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