Help Desk Developer (Jobs in NYC, NY)   Requirement id 58625 Job title Developer Job location in NYC, NY Skills required Techinical Support, Help Desk, IT Professional, Open Date 10-Jan-2017 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: Techinical Support, Help Desk, IT Professional, Start Date : 01/16/2017 End Date : 01/15/2018 Submission Dead Line : 01/17/2017 Description : Do not submit to posting unless candidate specifically has Printer break/fix skills. This customer facing, non-exempt HP printer field position provides a wide range of hardware support and related services specifically to HPs Print Products customer MTA. Products include OfficeJet and LaserJet, as well as new products presently in development. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This is a team based group of self-starting, technical/mechanical delivery professionals. Each member of the team performs installation, repair, toner replacement, jam remediation and relocates various types of HP printers and related technology on the MTA site, within a defined geography. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HPs business in a profitable manner and within budget. It is imperative that the FTR understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, toner replacement, jam remediation, and working with escalation personal performing and assisting in technical action plans to remediate print issues. Demonstrated core competencies of success in this position are: Strong mechanical aptitude, working with tools and various alignment apparatus. Alignment with customers business needs while maintaining HPs contractual commitments. Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches. Able to balance and prioritize multiple activities and issues. Successful cause and effect understanding of financial perspectives on the business. Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations. Attention to detail and commitment to administrative responsibilities. Exercise solid business based decision making skills, taking appropriate risk to insure that both HPs and the customers business need are met. Independent thinking while adhering to standard technological/mechanical and business procedures. Industry / company knowledge that provides solid technology solutions and options to the customer. Ability to quickly and accurately evaluate a technical situation while managing the operational challenges. Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards. Requirements: (Non Manhattan Sites) Valid, current maintained drivers license. Driving and maintenance of personal vehicle large enough to carry spares. Travel (vehicle) is a requirement of the job (Except Manhattan). Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight. Daily driving in assigned geography may be up to 6 hours per day 40,000 or more miles per year. Availability to work both scheduled and unscheduled overtime, and flexible work hours. Participate in assigned work during non-traditional workdays, holidays and shift work. Onsite customer facing   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 58625 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    Techinical Support job openings in other states Jobs List Project Manager I - 125419 Create date: 14-Dec-2023 Start date : 01/02/2024 End Date : 06/30/2024 Submission deadline : 12/15/23 4:00PM CST. 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