Help Desk - Analyst (Jobs in Columbus, OH)   Requirement id 142726 Job title Analyst Job location in Columbus, OH Skills required Help Desk, Technical Assistance, -, Open Date 10-Aug-2023 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Help Desk, Technical Assistance, -, Hybrid Start date :08/21/2023 End Date :06/30/2024 Submission deadline :07/21/2023 Client Info :DMH Description : Preferred Education: 4 year college degree in field of specialty or equivalent education and experience combined. • Provides hands-on technical assistance to business and technical users. • Investigates and resolves computer software and hardware problems of users. • Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. • Determines whether problem is caused by hardware, software, or system. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. • Talks with technical and non-technical co-workers to research problem and find solution. • Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. • Experienced with a variety of call-tracking software and systems. • Reads trade magazines and engages in independent study to maintain current industry knowledge. • Follow quality standards, and displays strong customer service skills. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. • Calls software and hardware vendors to request service regarding defective products. • Talks to programmers to explain software errors or to recommend changes to programs. • May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. • Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. • Write software and hardware evaluation and recommendations for management review. • Write or revise user-training manuals and procedures. • Develops training materials, such as exercises and visual displays. • Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142726 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Help Desk job openings in Columbus, OH Jobs List DAS-Service Desk 1/ SD1 (722018) Create date: 04-Oct-2023 Remote start date :10/30/2023 End date :06/30/2024 submission deadline :10/06/2023 client info :DAS Description : Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ year.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 1/SD1 - 69040 Create date: 13-Feb-2020 start date:3/2/2020 End date:06/30/2020 submission deadline:Wednesday, 2/19 at 10:00am client info : Children Services Description: Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience. AND Experi.... (This job is for - Troubleshooting Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 1/SD1 - 66865 Create date: 14-Nov-2019 Start Date : 12/16/2019 End Date : 02/22/2020 Submission Deadline: Monday 11/18 @ 10AM Client Info : DAS Description : Requirement Description: • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 1/SD1 - 57675 Create date: 16-Nov-2018 Start Date :12/17/2018 End Date :02/15/2019 Submission Deadline :Wednesday 11/21 @ 10AM Client Info :DAS Description : • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming l.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) HC - Incident Manager - J-11-182-042 Create date: 15-Nov-2016 Start Date : 11/18/2016 End Date : 11/17/2017 Submission Dead Line : 11/21/2016 Description: ***US Citizen or Green Card Holder*** Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations. Manages the lifecycle of .... (This job is for - Help Desk Niche Jobs in OH COLUMBUS Manager - (in Columbus, OH))    Help Desk job openings in other states Jobs List SCC Technical Support Analyst 2 (731722) Create date: 14-Mar-2024 Hybrid Start date :04/01/2024 End Date : 04/01/2025 Submission deadline : 3/19/2024 Client Info : SCC Description : ------------------------------------------------------ **local candidates required due to onsite requirement **Candidate selected MUST work onsite 100% in the first.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) Help Desk I -127948 Create date: 05-Mar-2024 start date : 04/22/2024 End date : 06/30/2024 submission deadline :3/12 at 4 PM CT client info :DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension Candidate MUST be a WI resident or willing to relo.... (This job is for - Help DeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk IV -125229 Create date: 14-Dec-2023 Start date : 01/08/2024 End Date : 06/30/2024 Submission deadline : 12/20/23 at 4:00PM CST Client Info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024 * Onsite or Remote? 100% onsite. Candidate MUST be a WI resident or willing to relocate to WI at the c.... (This job is for - Help Desk Jobs in WI Madison Developer - (in Madison, WI)) Help Desk Analyst - Level 1 - 61811 Create date: 06-Nov-2023 Start date : 12/11/2023 End date :12/08/2024 Submission deadline :11/13/2023 Client info : CT DCF Note: * Position Location: On Site Description : STATE OF CONNECTICUT DEPARTMENT OF CHILDREN AND .... (This job is for - Help Desk Jobs in CT Middletown Analyst - (in Middletown, CT)) Call Center - IT Help Desk - 105304 Create date: 22-Sep-2023 start date : 10/09/2023 End date :06/30/2024 submission deadline : 09/27/2023 client info : OIT Note: * Position Location: Remote Description : Full-time professional work experience in Business and/or Information Technolo.... (This job is for - Help DeskTroubleshoot Jobs in CO Denver Consultant - (in Denver, CO))    Help Desk job openings in OH Jobs List DAS-Service Desk1 / SD1 (685833) Create date: 20-Jun-2022 Start date :07/04/2022 End Date :06/30/2023 Submission deadline :06/20/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equ.... (This job is for - Help Desk Jobs in OH Coloumbus Consultant - (in Coloumbus, OH)) (Analyst: Help Desk, Technical Assistance, -, in Columbus, OH)

Featured Jobs DHCP LANWAN Analyst (Jobs in Atlanta, Georgia) JavaScript Communication Analyst (Jobs in Richmond, Virginia) Agile SCRUM Manager (Jobs in Madison, Wisconsin) Cisco LAN Manager (Jobs in Stafford, Virginia) Dataverse SQL Developer (Jobs in Raleigh, North Carolina) Data Developer (Jobs in Durham, North Carolina) SOAP JavaScript JSON SQL Administrator (Jobs in Salem, Oregon) MicrosoftOffice Consultant (Jobs in Golden, Colorado) GIT Automation Ansible Engineer (Jobs in Raleigh, North Carolina) SCRUM Azure Analyst (Jobs in Lansing, Michigan)