Help Desk CCNA Windows 7 Specialist (Jobs in Dover, DE)   Requirement id 7867 Job title Specialist Job location in Dover, DE Skills required Help Desk, CCNA, Windows XP, Windows 7 Open Date 04-Jan-2012 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Help Desk, CCNA, Windows XP, Windows 7 [Note : This position is reopened for new candidates] [Note : Start Date : 12/12/2011 End Date : 03/12/2012] Short Description: The Desktop Support Specialist supports in-house teams and responds in person to helpdesk tickets. Role Description: •Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures. •Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents. •Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities. •Responsible for reporting incident status and system outage notifications to customers, technical staff and applicable management entities. •Responsible for logging incidents and problem resolution activities into a computerized tracking system. •Responsible for maintaining a robust and accurate knowledge base repository. •Responsible for providing hands-on PC and peripheral equipment troubleshooting, repair and installation support. •Responsible for generating help desk related performance statistics, as required. •Responsible for training support staff, as required. •Responsible for performing other tasks, as assigned.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 7867 while calling.   Other jobs in DE: Dover (1), Wilmington (3),    Help Desk job openings in other states Jobs List Help Desk Analyst (Jobs in Augusta, Maine) Create date: 18-Nov-2011 [Note : Start Date : 11/21/2011 End Date : 06/30/2012] Short Description: The Help Desk Analyst provides Helpdesk Level 2 Support by conducting system training and responding to end user support and problem reports. Complete Description: HDA2 - this role will provide training and end-user .... (This job is for - Help Desk Jobs in ME Augusta Analyst - (in Augusta, ME)) Help Desk Administrator (Jobs in Raleigh, North Carolina) Create date: 16-Nov-2011 [Note : Submission Deadline : 11/28/2011 5:00 PM] [Note : Start Date : 1/1/2012 To Date : 12/31/2012] Description: Client is seeking to fill a short term (approx 12 month) contractor assignment providing Help Desk Support Services. The selected candidate will assist with supporting extended service hour.... (This job is for - Help Desk Jobs in NC Raleigh Administrator - (in Raleigh, NC)) Help Desk - - Analyst (Jobs in Boston, Massachusetts) Create date: 19-Oct-2011 [Note : Close Date: 10/21/2011 05:00PM] [Note : * Duration is 2 to 3 months * Estimated Units:450 hours with 37.5hr/week which makes it 3 months * The duration for this contract will approximately 8 weeks or as needed.] Description: The Department of Public Health, Division of Health P.... (This job is for - Help Desk Jobs in MA Boston Analyst - (in Boston, MA)) Help Desk - - Analyst (Jobs in Harrisburg, Pennsylvania) Create date: 18-Oct-2011 Short Description: Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PCs, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. Complete Description: Tasks include: Receive calls for assistance, elicit inf.... (This job is for - Help Desk Jobs in PA Harrisburg Analyst - (in Harrisburg, PA)) Help Desk Consultant (Jobs in Raleigh, North Carolina) Create date: 08-Aug-2011 Closing Date: 8/12/2011 5:00 PM Hours: 2080 From Date: 9/1/2011 To Date: 8/31/2012 Description: The Employment Security Commission (ESC) is seeking to fill a short term approx. (12 month maximum) contractor assignment to provide help desk support. ESC has been subject to increased scrutiny related to info.... (This job is for - Help Desk Jobs in NC Raleigh Consultant - (in Raleigh, NC))     (Specialist: Help Desk, CCNA, Windows XP, Windows 7 in Dover, DE)

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