Help Desk Analyst (Jobs in Augusta, ME)   Requirement id 7362 Job title Analyst Job location in Augusta, ME Skills required Help Desk, End User Training, COTS Software, Open Date 18-Nov-2011 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: Help Desk, End User Training, COTS Software, [Note : Start Date : 11/21/2011 End Date : 06/30/2012] Short Description: The Help Desk Analyst provides Helpdesk Level 2 Support by conducting system training and responding to end user support and problem reports. Complete Description: HDA2 - this role will provide training and end-user support on the Vital Chek DAVE application for management of Birth and Death records in the state of Maine. Management of issues will be conducted in the Atlassian JIRA software. Role Description: All roles specified in HDA 1 plus the following: •Calls software and hardware vendors to request service regarding defective products. •Acts as a subject matter expert for one or more custom or COTS applications. •Talks to programmers to explain software errors or to recommend changes to programs. •May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. •Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. •Write software and hardware evaluation and recommendations for management review. •Write or revise user-training manuals and procedures. •Develops training materials, such as exercises and visual displays. •Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Experience: 3 – 5 years field experience Preferred Education: 4 year college degree in field of specialty or equivalent education and experience combined   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 7362 while calling.   Other jobs in ME: Augusta (39), Maine (3), State Of Maine (5),    Help Desk job openings in other states Jobs List DAS Telecom Engineer 2 (731976) Create date: 02-May-2024 No of Submissions : 3 Start date : 04/01/2024 End date : 06/30/2025 Submission deadline : 05/08/2024 Client info : DAS Description : Provides maintenance and documentation support to information system users and/or IT specialists (e.g., e.... (This job is for - Help Desk Jobs in OH Columbus Engineer - (in Columbus, OH)) Help Desk II - 129927 Create date: 30-Apr-2024 No of Submissions : 4 Start date : 06/03/2024 End date : 12/31/2024 Submission deadline : 5/6 at 4:00PM CST. Client info : Outagamie County Note : * Interview Process: Zoom with camera on * Duration of the Contract: Until 12/31/24 with the possibility of being convert.... (This job is for - Help Desk Jobs in WI Appleton Consultant - (in Appleton, WI)) Help Desk Support Technician SME Level - 129815 Create date: 29-Apr-2024 Bid Limit Per Vendor : 1 Start date : 5/13/2024 End Date : 9/30/2024 Submission deadline : 5/1/2024 3:00:00 PM Client Info : MDEK12 Note : On-site(must be local or relocate to Jackson, MS area) Description : ------------------------------------------------------ The M.... (This job is for - Help Desk Jobs in MS Jackson TechLead - (in Jackson, MS)) SCC Technical Support Analyst 2 (731722) Create date: 14-Mar-2024 Hybrid Start date :04/01/2024 End Date : 04/01/2025 Submission deadline : 3/19/2024 Client Info : SCC Description : ------------------------------------------------------ **local candidates required due to onsite requirement **Candidate selected MUST work onsite 100% in the first.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) Help Desk I -127948 Create date: 05-Mar-2024 start date : 04/22/2024 End date : 06/30/2024 submission deadline :3/12 at 4 PM CT client info :DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension Candidate MUST be a WI resident or willing to relo.... (This job is for - Help DeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI))     (Analyst: Help Desk, End User Training, COTS Software, in Augusta, ME)

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