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Help Desk Wireless Network Interpersonal Skills Peripherals Audio Visual EquipmentP
 
Requirement id 146243
Job title Consultant
Job location in Newark, NJ
Skills required MS OFFICE 365, TroubleShooting Skills, Help Desk, Wireless Network Interpersonal Skills Pe
Open Date 11-Mar-2024
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: MS OFFICE 365, TroubleShooting Skills, Help Desk, Wireless Network Interpersonal Skills Pe

Onsite

start date :03/31/2024

End date :07/13/2024

submission deadline : 3/14/2024

client info :Law & Public Safety

Description :

Note: Position is 5 days / Week Onsite
Excellent Communication Needed along with experience working on a High Volume Helpdesk.

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory and installs and moves desktop equipment as needed.

Oversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Manages others. Usually reports to a department head. Significant ingenuity and flexibility is expected. Requires a bachelors degree.
RELEVANT WORK EXPERIENCE: 6 to 8 yrs.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146243 while calling.
 
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(Consultant: MS OFFICE 365, TroubleShooting Skills, Help Desk, Wireless Network Interpersonal Skills Pe in Newark, NJ)
     
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