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Help Desk Database Admin Active Directory Office 365 Account Administrator Consulta
 
Requirement id 141348
Job title Consultant
Job location in Trenton, NJ
Skills required Help Desk, DC Automation Systems Integration, Install, Configure, Test Software Hardware Printers PDA, Database Admin Active Directory Office 3
Open Date 02-Jun-2023
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Help Desk, DC Automation Systems Integration, Install, Configure, Test Software Hardware Printers PDA, Database Admin Active Directory Office 3

Onsite

start date :05/01/2023

End date :06/30/2023

submission deadline : 06/07/2023

client info : DCA

Description :

-------------------------------------------
Note: This requirement is a 35 hr work week ONSITE.

Candidate should be comfortable working in the DCA office full time. The manager states this is a socially distanced safe environment.

Full-time professional work experience in a service desk / help desk environment.


RELEVANT WORK EXPERIENCE: 2 or more years.

Provide tier 1 technical support. Duties include:
• Respond to incidents and requests that come into the help desk via phone and email
• Resolve those tickets that can be completed within approximately 10 minutes and assign the rest to the appropriate tier 2/3 staff member or application staff
• Close tickets with appropriate notes and resolutions in a timely manner
• Subject areas include
• Active Directory and Office 365 accounts
• Desktops, laptops, tablets, smartphones
• Desktop productivity apps (MS Office, Adobe Acrobat, FileMaker, Oracle)
• Custom department and division applications
• Basic network connectivity troubleshooting
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 141348 while calling.
 
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(Consultant: Help Desk, DC Automation Systems Integration, Install, Configure, Test Software Hardware Printers PDA, Database Admin Active Directory Office 3 in Trenton, NJ)
     
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