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Help Desk MS Office Windows Visio Written Communication Skills Problem Solving Skill
 
Requirement id 146294
Job title Analyst
Job location in Richmond, VA
Skills required Help Desk, Technical Support, MS Office, Windows Visio Written Communication Skil
Open Date 14-Mar-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Help Desk, Technical Support, MS Office, Windows Visio Written Communication Skil

Hybrid

Start date :04/01/2024

End Date : 04/01/2025

Submission deadline : 3/19/2024

Client Info : SCC

Description :
------------------------------------------------------
**local candidates required due to onsite requirement
**Candidate selected MUST work onsite 100% in the first month or so - NO exceptions. Then they will work onsite 3 days every week.


The SCC seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to Helpdesk analysts as needed.



The Helpdesk Analyst will possess excellent communication and customer service skills displayed though verbal and written communications. They will also have the ability to assimilate and effectively communicate information, both verbally and in writing, about microcomputer hardware and software.

The Helpdesk Analyst will also have the proven ability to establish and maintain effective, professional working relationships with Commission staff, following best practices of customer service principles.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146294 while calling.
 
Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),
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Description :
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IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contr.... (This job is for - Help DeskNetwork Jobs in VA Richmond Analyst - (in Richmond, VA))

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Create date: 26-Aug-2022
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End Date :09/19/2023

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Description :

IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contractors. Pls make sure to share that with your candidate to avoid issues.... (This job is for - Help DeskVLAN Jobs in VA Richmond Analyst - (in Richmond, VA))

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Note :

* Agency Interview Type: Web Cam Interview Only

Description:

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VDOT Technical Support Analyst 4 ONSITE (675183)
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Note :

* Agency Interview Type: In Person Only

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DGS - Technical Support 1 (646373)
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Note :

* Agency Interview Type: Web Cam Interview Only

Description :

IMPORTANT: This is an onsite position, physically located at DCLS 600 N 5th Street.
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* Interview Process: Remote Interviews through TEAMS - 1 round

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VDOT Technical Support 2 ONSITE Salem, VA (706606)
Create date: 22-Mar-2023
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End Date : 06/30/2023

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Description :

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(Analyst: Help Desk, Technical Support, MS Office, Windows Visio Written Communication Skil in Richmond, VA)
     
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