Helpdesk Hardware Analyst (Jobs in Atlanta, GA)   Requirement id 86175 Job title Analyst Job location in Atlanta, GA Skills required Helpdesk, Hardware, Software Renewals, Open Date 06-Dec-2018 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Helpdesk, Hardware, Software Renewals, Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLAs. Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Refer major hardware or software problems or defective products to third party support vendors for service. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications. Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory, COTS applications.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86175 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Helpdesk job openings in Atlanta, GA Jobs List GA GDOL - Help Desk Analyst 2 (658841) Create date: 03-Aug-2021 Start Date :08/23/2021 End Date :06/30/2022 Submission Deadline :08/06/2021 Client Info : GDOL Note : * Agency Interview Type: Web Cam Interview Only Description : Local Candidate only On-site Required General Description .... (This job is for - Helpdesk outlook Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA GDOL - Help Desk Analyst 2 (650437) Create date: 13-Apr-2021 start date:05/03/2021 End date:06/30/2022 submission deadline:04/16/2021 client info :GDOL * Note:Agency Interview Type: Web Cam Interview Only Description: Local Candidate only On-site Required Do NOT submit can.... (This job is for - Helpdesk Technician Jobs in GA Atlanta Analyst - (in Atlanta, GA)) DECAL- IT Support Specialist (622654) Create date: 11-Feb-2020 Start Date : 02/24/2020 End Date : 06/30/2020 Submission Deadline : 02/13/2020 Client Info : DECAL-IT Note: * Interview Type : Either Web Cam or In Person Description : The IT Support Specialist will assist customers who are experiencing any procedura.... (This job is for - Helpdesk Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Help Desk Support - 52804 Create date: 21-Nov-2017 Start Date :12/18/2017 End Date :06/30/2018 Submission Deadline :12/01/2017 Client Info : Georgia Tech Description : JOB PURPOSE: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety o.... (This job is for - HelpdeskDevelopment Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Helpdesk job openings in other states Jobs List Help Desk Analyst - Level 1 - 59757 Create date: 20-Dec-2022 start date:1/23/2023 End date:01/21/2024 submission deadline:01/06/2023 client info : CT DCF Note: * Position Location: On Site Description: The Department of Children and Families depends on the core, mission-critical applicatio.... (This job is for - Helpdesk Jobs in CT Middletown Analyst - (in Middletown, CT)) Help Desk II - 103872 - SP Create date: 05-May-2022 start date:5/30/2022 End date:06/30/2023 submission deadline:5/13/22 at 4:00PM CST. client info: DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round. * Duration: Through 6/30/23 * Remote or O.... (This job is for - Helpdesk Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Support I - ITS NOC Help Desk Create date: 09-Nov-2021 start date:12/6/2021 End date:12/30/2022 submission deadline:11/15/2021 client info : CO DOT Note: * Candidate must be local or willing to commute or relocate. Description: The purpose of this Help Desk position is to provide a pr.... (This job is for - HelpdeskLinux Jobs in CO Golden Consultant - (in Golden, CO)) Help Desk IV - 93361 - SP Create date: 01-Oct-2021 start date:10/25/2021 End date:9 Months from projected start date submission deadline:10/8 at 4PM CST client info : Investment Board Note: * Interview Process: Phone, Microsoft Teams * Duration: 9 months * Local candidates preferred or willing to relocate at candidates expe.... (This job is for - HelpdeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Development Implementation Project - 92643 - NSP Create date: 24-Sep-2021 start date:10/18/2021 submission deadline:10/12/2021 2:00:00 PM client info : Health Description: Department of Health VPDIP Service Now Help Desk Development and Implementation Project. (This job is for - Helpdesk Jobs in TN Nashville Consultant - (in Nashville, TN))     (Analyst: Helpdesk, Hardware, Software Renewals, in Atlanta, GA)

Featured Jobs DHCP LANWAN Analyst (Jobs in Atlanta, Georgia) JavaScript Communication Analyst (Jobs in Richmond, Virginia) Agile SCRUM Manager (Jobs in Madison, Wisconsin) Cisco LAN Manager (Jobs in Stafford, Virginia) Dataverse SQL Developer (Jobs in Raleigh, North Carolina) Data Developer (Jobs in Durham, North Carolina) SOAP JavaScript JSON SQL Administrator (Jobs in Salem, Oregon) MicrosoftOffice Consultant (Jobs in Golden, Colorado) GIT Automation Ansible Engineer (Jobs in Raleigh, North Carolina) SCRUM Azure Analyst (Jobs in Lansing, Michigan)