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ITIL PowerBI Tableau Sscm CMDB Manager
(Jobs in Dorchester, MA)
 
Requirement id 111053
Job title Manager
Job location in Dorchester, MA
Skills required ITIL, Problem Management, SQL Reports, PowerBI Tableau Sscm CMDB
Open Date 22-Oct-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: ITIL, Problem Management, SQL Reports, PowerBI Tableau Sscm CMDB

Note :This is a CONTRACT TO HIRE role. Candidates can work on contract, but our client wants to hire this role permanently beginning of 2021. The candidate can start REMOTE but will be expected to move to the Boston area upon an offer with some flexibility.

Candidate must be local : Yes

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

Job Description :

It combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

It has an opportunity for a Problem Manager role based in Dorchester, MA. This is a 6+ months-to-hire position and the pay rate is flexible depending on experience. Here are the details:

Title: Problem Manager

Location: Dorchester, MA

Rate: Negotiable based upon experience

Duration: 6+ months-to-hire

Summary:

Our client is looking to hire an IT Problem Manager w/ Data Analysis experience to fill a necessary function in their team.

Responsibilities:

Work through IT Problem Management following ITIL process

Drive collaboration efforts and identify root cause issues

Collaborate w/ team on Problem Management

Integrate different sources of data into consolidated reports, using standard input/output formats (tabbed formats, excel, access)

Analyze and evaluate metrics reported

Identify and apply appropriate data transformation techniques where needed

Create progress reports for deployment of tools and systems based in the integration of asset data for scoping and the results found in the various tools

Create operational metrics, based on the datasets, where accuracy of the data is key

Ensure timely delivery of said metrics

Create executive reports and summarize effective information

Must haves:

Enterprise IT Operations experience in ITIL Problem Management

Leadership qualities to drive efforts forward confidently

Data Analysis and Reporting

Notable experience w/Service Now Tool data curation

Problem Management

ITIL

SQL Reporting

Windows Office Suite, notable experience w/ Excel

Tableau or Power BI

Understanding of Datasets

Familiarity or experience working with Active Directory, SCCM, CMDB, Service Now and other information sources

Working w/ Control metrics
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111053 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
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(Manager: ITIL, Problem Management, SQL Reports, PowerBI Tableau Sscm CMDB in Dorchester, MA)
     
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