ITSM ITIL CM PM Process Consultant (Jobs in Richmond, VA)   Requirement id 100336 Job title Consultant Job location in Richmond, VA Skills required ITSM, ITIL, IM/C2 Systems Experience, CM PM Process Open Date 15-Nov-2019 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: ITSM, ITIL, IM/C2 Systems Experience, CM PM Process Start Date :11/18/2019 End Date : 06/30/2020 Submission Dead Line :11/15/2019 Client Info :VDOT Description : *local candidates strongly preferred *ALL candidates MUST be able to attend a personal interview (NO phone interviews, NO Skype, NO exceptions), if requested. The ideal candidate will assist with all aspects of review, analysis, recommendations and implementation of ITSM within a large State Government agency. The role will facilitate governance forums (for operational governance and tactical governance), frequency to be determined. Responsibilities will include the following: maintain a consolidated Risks, Assumptions, Issues, Dependencies (RAID) tracker, provide escalations to internal teams as early warning indicators to project implementation. Ensure generation of periodic status updates at overall Executive Leadership level. Consultant will be responsible for portions of implementation, leading small teams, performing and reviewing detailed analysis and developing solution recommendations. Provide support to internal team in the area of ITIL process definition. Must be able to work independently and as part of larger team. Roles and responsibilities: Work closely with agency ITD Leadership to facilitate creation, implementation and monitoring of an effective Governance & quality assurance framework Assess current maturity of ITSM and work with internal team to build roadmap for ITSM implementation Provide guidance to set standards and processes, within the context of IT service priorities Assist with development of internal controls, best practices initiatives by proactively exploring control deficiencies associated with IT systems and processes Implement the Governance & quality assurance framework Ensure internal controls and process compliance across IT organization through regular audits, following a risk-based approach that balances efforts with risks, risk identification and management / mitigation Ensure all communications are clear, effective and appropriately targeted Responsible for coaching the project team and encouraging compliance to processes. Analyses as-is process of ITIL v4 aligned Service Management (Service management lifecycle) for the SM tower. Provides subject matter expertise to process Owners and process working group members on ITIL v4 and Service management. Gathers requirements on ITIL v4 aligned service management processes. Finalizes process flows and process assets and facilitating process definition Assist with service management process architecture and process assets. Coordinates with team to provide the right inputs for process definitions. Reviews the deliverables provided by the team before they are presented to the process owners and stakeholders. Conducts impacts assessment of process managers. Ensure Stakeholder management of process owner/Managers. Escalating issues related to respective project/work stream to the engagement team. Required Qualifications: 6 - 8 Year of overall experience in ITSM practice in managing various ITIL process roles. 3 - 4 Year of Experience in ITSM practice in managing ITIL processes like Governance, IM, CM, PM Etc. Should have excellent process understanding, experienced in process designing and process mapping in at least 2 ITSM Engagements. Should be practitioner in the area, focused on core IT Service Management / ITIL functions. ITIL v4 Expert/ Desired Skills : Experience with implementation in medium to large organization State Government experience preferred Ability to facilitate meetings with Project Management methodology such as Agile, Lea   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 100336 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), ITSM job openings in Richmond, VA Jobs List HP Release Control Consultant - J-11-036-784 Create date: 06-Aug-2015 Note: Start Date : 08/17/2015 Submission Deadline : 08/11/2015 Client Info : COMSYS Description: HP Release Control consultant 3 months in Richmond, VA 80.00 an hr Required Product/Expertise Expert with HP Release Control Manager. Expertise around UCMDB Experience.... (This job is for - ITSM Ucmdb Jobs in VA Richmond Consultant - (in Richmond, VA))    ITSM job openings in other states Jobs List System Administrator 2 - 128937 Create date: 04-Apr-2024 Start date : 05/06/2024 End date : 12 Months from projected start date Submission deadline : 4/11/24 at 3:00PM CST. 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