ITSM Obiee Project Management Data Analysis Analyst (Jobs in Seattle, WA)   Requirement id 112301 Job title Analyst Job location in Seattle, WA Skills required ITSM, Relationship Management, Obiee, Project Management Data Analysis Open Date 11-Dec-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: ITSM, Relationship Management, Obiee, Project Management Data Analysis Candidate must be our W2 Employee. Job Description This job contributes to Starbucks success by providing functional and technical expertise in identifying and designing improvements on ServiceNow Vendor Management Workspace module for a Supplier Relationship Management team. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training. Key projects: • responsible for implementing ServiceNow (SNOW) Vendor Management Workspace by collaborating with the SNOW Platform team, SRM team, functional, architecture & integration teams and ServiceNow. Daily schedule: • Would like someone to come in to identify the differences in Vendor Management • Explore ServiceNow Supplier Management related platform capabilities and recommend enhancements. • Gathers and documents business and detailed functional requirements for new enhancements. • Document issue details and provide supporting documentation for defects. • Participates in test plan development, provides end to end functional testing of new solutions, and approves tested solutions for release. • Develops recommendations and coordinates issue resolution with Starbucks Technology (ST) and outside service providers based on business unit priorities. • Documents and communicates problem resolution. • Analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification. • Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects. • Assesses benefits to be derived from systems improvements and quantifies impact to business unit. • Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. • Provides on-going end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures. • Designs and develops new and improved processes, tools and system enhancements to support business unit requirements. • Conducts or coordinates with developers to test system fixes, new releases and enhancements, changes and implementations, in order to ensure functionality and user acceptance. • Research, design and schedule standardized reports or create ad-hoc reports or data queries to support the business unit. • Maintains standardized reports currently in production. Maintains a log of completed and ongoing system changes. • Works with ST partners, functional and business systems analysts, customers and vendors on moderately complex projects to coordinate system enhancements. • Tracks project progress and provides updates to impacted parties. • Communicates new system functionality to department and assists users in understanding implications. Value added: • A lot of exposure and learning • Engaging in networking with Starbucks partners • Huge impact on Starbucks technology • Large picture of what is going on in Starbucks technologies Summary of Experience • Experience in ServiceNow ITSM platform (preferred vendor management module within ITSM) • Experience with Supplier Relationship Management applications • Experience in Oracle applications like OBIEE, EBS, OAC etc. • Project/program management - 5 years • Systems design, testing and implementation - 5 years • Data analysis – 5 years • Change management - 5 years • Working with teams and able to influence meaningful outcomes Top Candidate Skills 1. Experienc   Call 502-379-4456 Ext 100 for more details. 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