IVR ACD UCCE/ICM/CVP EIMESM System Engineer (Jobs in DURHAM, NC)   Requirement id 20597 Job title Engineer Job location in Durham, NC Skills required IVR, ACD, UCCE/ICM/CVP, EIMESM System Open Date 09-Sep-2014 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: IVR, ACD, UCCE/ICM/CVP, EIMESM System Required Skills: - Unified Contact Center Express: [UCCX] CCX Packaging, IVR, ACD, CTI, High Availability, Deployment models, outbound IVR, Agent and Supervisor desktop, Historical Reporting - Unified Contact Center Enterprise: [UCCE] ICM, CVP, PG, Enterprise, Outbound Dialer, IP-IVR, Central Controller, EIM/WIM, CUIC, AW/HDS, -- Desired : Communications Manager [CUCM, Call Manager], Cisco Voice Gateways, Cisco Unity Connection [CUC], Cisco Presence [CUPS], Jabber, Microsoft SQL, Operating Systems [Windows and Linux] Technical responsibilities: Protocols & Concepts - SIP, H.323, MGCP, ISDN (Voice PRI/BRI), Analog Telephony (FXO/FXS), Quality of Service (QoS) and voice quality issues, dial-peers, T.38, fax over IP, TCP/IP, and fundamental routing & switching knowledge. Products - IOS Voice Gateways, Unified Call Manager (CUCM), Call Manager Express [CME], Unified Border Element (CUBE), Unity Express (CUE), Unified SIP Proxy (CUSP). Required Experience and Skills: -Understanding of fundamental network infrastructure concepts including routing, switching, and TCP/IP. -Ability to troubleshoot complex and ambiguous issues. -Excellent verbal and written communication skills. -Experience or interest in learning VoIP technologies. Preferred Skills: -Knowledge of telecommunication systems and IP network environments. -Experience deploying and troubleshooting all aspects of Cisco VoIP solutions. -CCNA, CCNP, CCVP, or CCIE Certification in any subspecialty.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 20597 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), IVR job openings in Durham, NC Jobs List Sr. Developer - 66582 Create date: 09-Sep-2020 Note :Must relocate to Raleigh, NC, 6+ month contract. Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Senior Developer - Integrating Genesys into their Salesforce CRM. - Need to reconfigure all their IVR services <.... (This job is for - JD IVR Teradata Jobs in NC Durham Developer - (in Durham, NC)) Programmer - J-11-063-961 Create date: 14-Dec-2015 NOTE : Start Date : 12/28/2015 End Date : 05/08/2016 Submission Deadline : 12/18/2015 Client Info : COMSYS Description: Here are the job requirements, skills, and abilities that are sought, keeping in mind that the resources will be working mostly with the clients in house mappi.... (This job is for - IVRCDISC Jobs in NC DURHAM Developer - (in Durham, NC))    IVR job openings in other states Jobs List Cloud Engineer - 116951-SP Create date: 10-May-2023 Start date : 06/05/2023 End Date : 09/30/2023 Submission deadline : 5/15 at 10AM EST. Client Info : End User Support Note: * Interviews: MS Teams video interview with camera ON. * Duration: 1 year with possible extension * Position location: Lansing: Hybrid schedule, 2 days a week.... (This job is for - ACD IVR Jobs in MI Lansing Engineer - (in Lansing, MI)) QA Testing Analyst III Senior-20230227025207 Create date: 28-Feb-2023 Start date :3/20/2023 End Date :3+Month from the start date Submission deadline :03-06-2023 Note: * Job Site Remote Description : The QA Testing Analyst - Senior is responsible for the planning, integration, test casing, scripting and execution of all testing to ensure proper coverag.... (This job is for - Call Routing IVR Jobs in OH Columbus Analyst - (in Columbus, OH)) NJDOL Voice/Data Engineer 4 (650647) Create date: 12-May-2021 Start Date :05/03/2021 End Date :09/30/2021 Submission Deadline :05/18/2021 Client Info: LWD - Unemployment Insurance nOTE : * Agency Interview Type:Phone Interview Only Description : Relevant Work Experience: • Avaya Site Administration (ASA)/System.... (This job is for - ASA IVR Jobs in NJ Trenton Engineer - (in Trenton, NJ)) QA Engineer - 68428 Create date: 09-Oct-2020 Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Here are the details: Position: This resource will work in conjunction with the IVR developer to support the Buffalo Call Center and will lead product quality verification by .... (This job is for - IVRHammer Jobs in NY Getzville Engineer - (in Getzville, NY)) Pega Dev - Omni Prime - 66208 Create date: 26-Aug-2020 Job Description : Application Software Engineer (Contact Center Solutions) 2 Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs. Act as a subject matter expert for Application Software developers and Engineers. Education.... (This job is for - Java IVR Jobs in MO Clayton Developer - (in Clayton, MO))    IVR job openings in NC Jobs List IVR Developer - 43279 Create date: 08-Feb-2019 Job Description : LFG is looking for a Genesys CTI Developer for a long term contract need supporting the development of Call Center Technology solutions and Analytics. Required skills: Enterprise Routing with Genesys Composer is required Agile environment experience is required GAX and C.... (This job is for - IVR Java Analysis Jobs in NC Greensboro Developer - (in Greensboro, NC)) IVR/CTI/Java Support - 40493 Create date: 14-Nov-2018 Job Description : Genesys Engineer Orchestration Routing Conversation Manager Provide Infrastructure Genesys IVR engineering support of environment changes created by ongoing development efforts. Create strategies for routing and increasing containment. Responsibilities Includ.... (This job is for - IVR Routing Jobs in NC Greensboro Engineer - (in Greensboro, NC)) (Engineer: IVR, ACD, UCCE/ICM/CVP, EIMESM System in Durham, NC)

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