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Implementation Testing Troubleshooting Systems Engineer Engineer
(Jobs in Jackson
 
Requirement id 91621
Job title Engineer
Job location in Jacksonville, FL
Skills required Implementation, Testing, BMC Remedy, Troubleshooting Systems Engineer
Open Date 25-Apr-2019
Close Date
Job type Contract to Hire
Duration 5 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Implementation, Testing, BMC Remedy, Troubleshooting Systems Engineer

We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen.


Job Description :

IT Systems Engineer

IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming.

Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Manages system/application environment and ongoing operations
Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
Researches, designs, implements and tests technology solutions
Proactively monitors and reports performance and utilization of assigned technologies
Troubleshoots software and/or hardware issues/failures
Resolves alerts and performs remediation activities
Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
Collects and presents data for reporting and planning
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Determines migration, upgrade impacts, and diagnose/resolve complex technology/application errors
Collaborates with IT and business area partners on work groups and initiatives
Determines best course of action for meeting business needs
Writes programming/scripting
Ensures execution and alignment to architectural standards and blueprints.

Work Experience:

Bachelors degree or equivalent work experience IT related field.
7+ years IT related work experience or equivalent combination of transferable experience and education.
Demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technology.
Experience with developing solutions for the following BMC products: Digital Workplace Advanced (DWPA) aka Service Broker, Smart IT, MY IT.
Experience with supporting the UI for the following BMC Products: Digital Workplace Advanced (DWPA), Smart IT, MY IT.
Experience with developing Service Request Definitions in BMC Remedy.
Extensive working knowledge of multiple technologies and their interfaces and integration.
Competent working in one or more environments highly integrated with an operating system.
Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations.
ITIL Foundations V3 - Required.

Preferred Education:

Bachelors degree in IT, or a related field, or applicable years of hands on experience.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 91621 while calling.
 
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(Engineer: Implementation, Testing, BMC Remedy, Troubleshooting Systems Engineer in Jacksonville, FL)
     
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