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Requirement id 136397
Job title Analyst
Job location in Des Moines, IA
Skills required Troubleshooting Abilities, Incidents/Tasks, Helpdesk, WEB Application Database Developer Ticke
Open Date 14-Sep-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Troubleshooting Abilities, Incidents/Tasks, Helpdesk, WEB Application Database Developer Ticke

Start date :10/10/2022

End Date :10/10/2023

Submission deadline :9/19/2022

Client Info : OCIO: Office of the Chief Information Officer

Description :

The candidate will need to have experience working in responding to cyber-security events and incidents. The environment is fast-paced with aggressive timelines. 2nd and 3rd shift positions. Remote, yes.

Responsibilities

• Provide security monitoring and response for Security Operations Center (SOC).
• Monitor, analyze, and respond to events, alerts and incidents reporting supporting State of Iowa IT systems
and taking appropriate action to protecting IT assets potential incidents and threats.
• Document and report changes, trends and implications concerning the design and integration of evolving
Cyber-security tools, systems and solutions.
• Follow SOC processes and provide support to ISD Security Engineers and OCIO support staff during
alerts, events and incidents.
• Submit new and update events in SOC ticketing system.
• Provide phone and email support to State of Iowa agencies and participating partners during cyber-security
alerts, events and incidents.
• Provide off-hours and ad-hoc shift support as needed.
• Manage, configure and support SOC video screens and systems.
• Process and share information with other State of Iowa security teams and partners.
• Provide feedback to SOC management and security engineers on existing and new use event cases.
• Maintains current knowledge of relevant technology and tools.
• Provide support for 1st tier Security Operation Center (SOC) Analyst in troubleshooting cyber-security
events, alerts and incidents reporting to the SOC.
• Follow detailed operational processes and procedures to analyze, escalate, and support the remediation of
critical information security incidents.
• Assist with metrics, reporting, and other SOC communications.
• Provide support for incidents up to the preliminary forensics processes.




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Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136397 while calling.
 
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(Analyst: Troubleshooting Abilities, Incidents/Tasks, Helpdesk, WEB Application Database Developer Ticke in Des Moines, IA)
     
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