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Installation Security System Upgrades Procedures Network Security Analyst
(Jobs
 
Requirement id 132305
Job title Analyst
Job location in Cleveland, OH
Skills required Installation, Computer Hardware, Computer Systems Integration, Security System Upgrades Procedures Netw
Open Date 02-Mar-2022
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Installation, Computer Hardware, Computer Systems Integration, Security System Upgrades Procedures Netw

Start Date :04/4/2022

End Date :06/30/2022

Submission Deadline: :03/11/2022

Client Info: GCRTA

Description:

This position will remain open for submittals until it is filled. I will be shortlisting resumes on a daily basis.

Please do not submit any candidates that were presented on the Help Desk 1 (671371)

MUST WORK ONSITE IN CLEVELAND. Manager DOES NOT want to see candidates that require relocation.
1240 West 6th Street Cleveland, OH 44113

Background will include Criminal, Drug, Drivers License checks
hours are M- F. Either 730am to 4pm or 9am to 6pm


Description:

Were looking for someone with help desk experience that is used to supporting PCs and laptops and using ticketing software.
The successful candidate will work independently and collaborate with other team members as needed to assist internal clients to resolve their issues by either phone, email, remote or in person support. Being able to multi-task, prioritize, troubleshoot, document, and collaborate with other IT professionals on solutions is key. If you are a team player, result driven, outside the box thinker, and an overall Swiss Army knife, we encourage you to apply!

These skills are preferred:
• Active Directory Users & Groups Management
• Knowledge of Oracle EBS & Fusion Cloud
• Time Management & Prioritization
• Networking protocols such as TCP/IP
• Networking tools such as Lansweeper, PRTG
• Bomgar Remote Support Software or equivalent
• Microsoft Endpoint Configuration Manager & Intune
• Diagnosis, Troubleshoot, and Resolve complex client issues
• Effective Communicator
• Automation tools such as PowerShell
• Experience in Ticketing Software such as FreshService or equivalent
• Administration of Apple devices

The Greater Cleveland Regional Transit Authority (RTA) located in Cleveland, Ohio, is searching for a skilled Information Technology professional to join the Information Technology department as a User Support Specialist.
Administers end-user equipment and supports end-user activities. Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. Performs system user adds, changes and disable. Troubleshoots networks, systems and applications and engage appropriate resources to identify and correct malfunctions and other operational difficulties. Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems. Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. Insure appropriate printer supplies are on hand. Assists personnel of other departments as a computer resource. Provides computer orientation to new and existing company staff as needed. Logs information for future tracking. Maintains documentation for operation and systems according to department standards. Logs computer inventory information in the appropriate tracking system.

Knowledge of basic Hardware/Software troubleshooting skills related to end-user equipment. Basic knowledge, and understanding of networking hardware, data communications, internet connectivity and protocols. Strong customer service orientation, good organization and analytical skills, attention to detail, professional attitude, good interpersonal skills and reliability.

Duties:
• Entry level position to maintain and monitor end-user equipment and productivity on local area network.
• Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user equipment and network performance meet company and user requirements.
• Prov
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132305 while calling.
 
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(Analyst: Installation, Computer Hardware, Computer Systems Integration, Security System Upgrades Procedures Netw in Cleveland, OH)
     
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