Internship Associates Degree Analyst (Jobs in Flint, MI)   Requirement id 138121 Job title Analyst Job location in Flint, MI Skills required Call Center Experience, Customer Service, Internship, Associates Degree Open Date 19-Dec-2022 Close Date Job type Contract to Hire Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Call Center Experience, Customer Service, Internship, Associates Degree start date: 1/2/2023 End date: 3+months from the start date. submission deadline: 12-23-2022 Description: The Service Desk position provides outstanding customer service at all times. The service desks role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include: Detailed Description: * Provide outstanding service to, and build relationships with Huntington colleagues every day * Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals * Maintain up to date knowledge on Huntington products, services, technology, and procedures * Compile documentation necessary for effectively fulfilling customer needs * Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful * Follow up with customers to ensure issue has been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service to our colleagues * Other duties as assigned Basic Qualifications: * Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework. * Associates Degree Preferred Qualifications: * Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule * Previous banking environment experience preferred * Ability to demonstrate professional verbal communication skills * Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material * Ability to professionally handle irate customers * Ability to use a headset and to sit for long periods of time * Experience with Microsoft Office applications and the Internet * A+ and Network+ certifications * HDI certifications   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138121 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1), Call Center Experience job openings in Flint, MI Jobs List Service Desk Analyst - I (Junior) - 20230213033032 Create date: 13-Feb-2023 start date : 3/6/2023 End date : 3+months from the start date. submission deadline : 02-20-2023 Note : * Job Site : On-Site Description : The Service Desk position provides outstanding customer service at all times. The service desks role.... (This job is for - job Jobs in MI Flint Analyst - (in Flint, MI)) Service Desk Analyst I (Junior)-20230213032744 Create date: 13-Feb-2023 Start date :3/6/2023 End Date :3 months from the start date Submission Deadline :02-20-2023 Note: * Job Site On-Site Description : ------------------------------------------ The Service Desk position provides outstanding customer service at all times. The service desks role is to provide t.... (This job is for - job Jobs in MI Flint Analyst - (in Flint, MI))    Call Center Experience job openings in other states Jobs List PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (729126) Create date: 04-Apr-2024 Start date :03/04/2024 End Date : 06/30/2024 Submission deadline : 04/07/2024 Client Info : PennDOT Description : ------------------------------------------------------ There are two available Tier 1 positions. ***This requisition has an hour-long in-person interview.*** ***Clien.... (This job is for - job Jobs in PA DauphinCounty Analyst - (in Dauphin County, PA)) Service Desk Personnel -61844 Create date: 22-Nov-2023 Start date : 12/18/2023 End date :12/18/2024 Submission deadline :11/30/2023 Client info : TN DOT Note: * Position Location: On Site Description : Work Location: 505 Deaderick St., Ste. 500 Nashville, TN 37243.... (This job is for - Active Directory Management Jobs in TN Nashville Consultant - (in Nashville, TN)) DAS-Service Desk 1/SD1 (717782) Create date: 10-Aug-2023 Start date :08/21/2023 End Date :06/30/2024 Submission deadline :08/15/2023 Client Info :DAS Description : Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. Preferred Education 4-.... (This job is for - Equivalent Jobs in OH Columbus Consultant - (in Columbus, OH)) NCDIT - Specialist- Mid Level (710880) Create date: 27-Jun-2023 Remote start date :05/01/2023 End date :04/30/2024 submission deadline : 07/03/2023 client info : NCDIT Description : ------------------------------------------- **This is a remote position. This candidate will work either: Sat – Tu.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Call Center - Inbound Customer Care - FR99841 Create date: 06-Feb-2023 start date : 02/13/2023 End date : 11/13/2023 submission deadline : 02/09/2023 client info : OIT - CBMS Note : * Position Location : Remote * Candidate Must Be Local Description : The position/resource requested.... (This job is for - job Jobs in CO Denver Consultant - (in Denver, CO))     (Analyst: Call Center Experience, Customer Service, Internship, Associates Degree in Flint, MI)

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