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IVR LANDesk Call Tracking RMS Help Desk Developer
(Jobs in Madison, WI)
 
Requirement id 53863
Job title Developer
Job location in Madison, WI
Skills required MS Office 2007, IVR, Inventory Management, LANDesk Call Tracking RMS Help Desk
Open Date 25-May-2016
Close Date
Job type Contract
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: MS Office 2007, IVR, Inventory Management, LANDesk Call Tracking RMS Help Desk

Start Date :06/06/2016
End Date :06/30/2016
Submission Deadline :05/31/2016
Description :

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Manages a team of support personnel who troubleshoot IT issues. Independently implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user. Requires at least 6 years of experience in the field. Familiar with a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently, performs a variety of tasks. A wide degree of creativity and latitude is expected.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 53863 while calling.
 
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(Developer: MS Office 2007, IVR, Inventory Management, LANDesk Call Tracking RMS Help Desk in Madison, WI)
     
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