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LANDesk Remote Support Expert
(Jobs in Boise, ID)
 
Requirement id 16940
Job title Expert
Job location in Boise, ID
Skills required LANDesk, Voice, Data And Video Technologies, Call Center Experience, Remote Support
Open Date 24-Apr-2014
Close Date
Job type Contract
Duration 15 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Expert: LANDesk, Voice, Data And Video Technologies, Call Center Experience, Remote Support

Description:

* Provide Tier 1 and 2 service desk technician support for ITD. This position will augment existing staff in providing customer service to our technology users across ITD enterprise.
* This position will answer, respond and resolve request for service and incidents received by the ETS service Desk. Extensive call center and remote support experience is required.

Required Skills:

* Tier 1 and 2 problem resolution skills for voice, data and video technologies
* configuration and repair skills for pc, printer, IP phones and other peripheral devices will be required.
* Excellent customer services skills and documentation skills are
must.
* Experience Landesk service Desk software is beneficial.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 16940 while calling.
 
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(Expert: LANDesk, Voice, Data And Video Technologies, Call Center Experience, Remote Support in Boise, ID)
     
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