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Java HIPPA Developer
(Jobs in Plymouth, MN)
 
Requirement id 68287
Job title Developer
Job location in Plymouth, MN
Skills required Application Development, Cisco Experience, Java, HIPPA
Open Date 13-Mar-2018
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Application Development, Cisco Experience, Java, HIPPA

Client : UHG UnitedHealth Group IT

Project is to implement Last Agent Routing call treatment. This position will be part of a Last Agent Routing (LAR) scrum team being formed to support the bubble need in the UHC E&I business to develop Last Agent Routing to multiple clients in 2018 to meet the commitments made by the new contract sales agents. There are (6) UHC committed clients. Last Agent Routing is a personalized call routing treatment where a high value and/or sensitive and complex situation repeat caller is routed back to the same agent to ensure a consistent and superior level of service. The routing consists of Genesys Conversation Manager Development, Cisco ICM and Avaya PBX scripting and VCCD development.



Requirements

Enterprise Call Center background is preferred, healthcare would be a nice to have to ensure they know how to treat PCI, PII, HIPPA, etc..



Nice to have

Experience with Genesys Conversation Manager would be ideal, but any Java development is acceptable. If they have .NET as well, that would be perfect.

Familiarity with Cisco ICM and Avaya PBX, experience with call centers, previous work on an agile scrum team



Responsibilities

· Interpret business requirements/User Stories and execute based on those Conversation Manager development

· Java based code/script writing Screen Pop development

· .net based code/script writing Attend daily stand-ups and work from priority based backlog while coordinating with scrum team
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 68287 while calling.
 
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(Developer: Application Development, Cisco Experience, Java, HIPPA in Plymouth, MN)
     
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