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Jira Confluence PRTG ServiceNow Windows 10 WAN LAN OSI Administrator
(Jobs in Chi
 
Requirement id 72248
Job title Administrator
Job location in Chicago, IL
Skills required Interpersonal Skills, Jira, Confluence, PRTG ServiceNow Windows 10 WAN LAN OSI
Open Date 10-Aug-2018
Close Date
Job type Contract to Hire
Duration 3 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Administrator: Interpersonal Skills, Jira, Confluence, PRTG ServiceNow Windows 10 WAN LAN OSI

Notes :
MUST BE LOCAL! Face to face interview REQUIRED!

Candidate must be our own W2 Employee

We should take signed RTR form from candidate (Candidates RTR form should be only on the name of APEX Systems)

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens)



JOB DESCRIPTION

Administers, interprets and maintains current working knowledge of the required systems, procedures, forms and manuals as related to the assigned area of responsibility.
Provide Tier 2 support for enterprise applications:
Atlassian suite: JIRA, Confluence, Bitbucket
Job Scheduler: JAMS
Provides backup support for
EDM: ImageNow
Dispatch and Delivery: Cheetah
Event Management: PRTG
Communicates and follows up
Takes initiative and identifies areas of improvements or best practices
Informs the team of new or updated service standards, systems, procedures, forms and manuals through staff meetings and verbal and written communications.
Demonstrate a high level of accuracy and attention to detail


5-7 years experience in an IT application support role
Strong communication, collaboration and interpersonal skills
Prior administration experience with Atlassian products such as JIRA, Confluence and Bitbucket preferred
Prior Azure administration preferred
Prior administration of event management tool PRTG or Tango preferred
Familiarity/ nice to have to understand management tools with even management tools such as Nagios, New Relic, App Dynamics or Splunk
Familiarity with ServiceNow
Familiarity with Windows 10 and Office 365, theyve USED it, not supported it
Support is primarily ticket based however should plan to receive walk ups and phone calls
Strong desire to learn new technologies
Excellent written and verbal communication skills
In depth knowledge of WAN, LAN, OSI methodology
Proven ability to follow change management process
Familiarity with data integrations including CSV, JSON, RSS or XML formats
Previous experience in disaster recovery exercise or restorations preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 72248 while calling.
 
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(Administrator: Interpersonal Skills, Jira, Confluence, PRTG ServiceNow Windows 10 WAN LAN OSI in Chicago, IL)
     
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