Jira Engineering Troubleshooting Problem Solving Skills Interpersonal Skills Strong A   Requirement id 113145 Job title Engineer Job location in Westlake, TX Skills required Jira, Engineering, Troubleshooting, Problem Solving Skills Interpersonal Ski Open Date 20-Jan-2021 Close Date Job type Contract to Hire Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Jira, Engineering, Troubleshooting, Problem Solving Skills Interpersonal Ski Candidate must be our W2 Employee. Job Description: Job Title: Call Processing Engineer Location: Remote Contract: 12+ months What youll be doing... The technician will support the clients Maintenace Engineering Lab stakeholders and teams by quickly troubleshooting 4G and 5G voice and data issues. The technician will need to be skilled at analyzing packet traces to narrow down issues in but is not limited to RF, RAN, EPC, IMS, VoLTE, and more. The technician will work trouble tickets as they come in on the Jira platform, all work is to be tracked through this system. The technicians will work with the team to drive initiatives to improve Lab uptime and efficiency which includes working with developers on items for them to automate. The technician will support lab engineers and assist lab customers on a daily basis where you will be attending weekly calls to review issues with the team and daily calls if needed to resolve issues as quickly as possible. Proactively work with the team to ensure documentation is created/updated, holding training sessions to keep overall knowledge in the team to a high level, handle trouble tickets and certain engineering support requests, providing RCAs, and always thinking of ways to improve the stability of the lab network for production testing and validation. Proactively picking up trouble tickets through JIRA and resolving them as fast as possible. Understand system architectures, system operations, end-to-end designs, call flows, and device-system interactions in order to develop troubleshooting guides to be used by Maintenance Engineering and other client teams. Provide outage resolution oversight and act as an escalation/support contact for voice and data call flow issues. Collect, identify, and evaluate data relating to system problems that impact application performance and efficiency. Analyze system failures and develop short- as well as long-term solutions to address each. Responsible for reducing Mean Time To Repair(MTTR). Work with client teams and multiple vendors across many platforms to achieve system stability. In the event that executive leadership needs to be involved Maintenance Engineering management will be brought in as a point of further escalation. Be proficient with troubleshooting tools such as Irisview Session Analyzer, nGeniusOne(nG1) Session Analyzer, and WireShark to analyze packet captures. What were looking for… The Wireless Maintenance Engineering Lab Team is looking for a self-motivated and forward-thinking technician to support the E2E Lab Network (RF, RAN, EPC, IMS, VoLTE, etc) to quickly analyze protocols and efficiently resolve issues as fast as possible. This individual should be a self-starter with a leadership mindset to proactively seek out and solve potential issues before they impact lab customers. Were looking for an individual that will provide guidance to fellow employees and lab customers on a daily basis ensuring all teams in Maintenance Engineering are well informed and supported quickly in times of need. Youll need to have: Extensive experience/knowledge in call flow troubleshooting in RAN, EPC, IMS, and VoLTE for services such as 3G, 4G, 5G, OneTalk, VoWiFi, VICE, etc. Extensive experience in protocol analysis to quickly identify granular issues within protocol messages and troubleshoot issues based on response codes seen throughout the network. Protocols you will need to know are TCP/IP, Diameter, SIP, GTP, DNS, RTP, HTTP/S, H.323, MGCP, H.248/Megaco, etc. Ability to communicate status, progress, and timelines effectively in a respectful manner. Experience with network tools such as Irisview Session Analyzer, nGeniusOne(nG1) Session Analyzer, and Wireshark.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 113145 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1), Jira job openings in Westlake, TX Jobs List Agile Coach - 58049 Create date: 17-Jan-2020 Job Description : It combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country. Apex has an opportunity for an Agile Coach role in the Westlake, TX area. This is a 6+ month contract position. 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(This job is for - Project Management Tools Jira Jobs in NE Lincoln Manager - (in Lincoln, NE)) PR280116-R41285 ITS RFQ SOW 23-24-021 Business Analyst -SP Create date: 02-Jun-2023 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001114692037&anp=Ariba&community=3 Note: Online Submission Note: Exhibit F: Resume Self - Certification form must be signed by the candidate Submission Deadline: 6/8/2023 5 PM Start Date: 7/1/2023 End Date: 6/30/20.... (This job is for - Business Analyst Jira Testing Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Atlassian Systems Administrator - 10824-1 Create date: 16-May-2023 Start date :June 13, 2023 End Date :12 months Submission deadline :5/23/2023 Client Info :Department of Health and Human Services Note: * INTERVIEW PROCESS: Interviews will be conducted by theMedicaid Systems Operations Manager and two additional SCDHHS staff members. Interviews wi.... (This job is for - Jira Administration Configuration Jobs in SC Columbia Administrator - (in Columbia, SC)) Business Analyst - 111761 - SP Create date: 18-Nov-2022 start date: 12/05/2022 End date: 11/30/2027 submission deadline: 11/28/2022 4:00:00 PM client info : DWS Note : * An in-person interview will be required * Open to remote work - 80% offsite - 20% onsite Desc.... (This job is for - JiraStakeholders Jobs in UT SaltLakeCity Analyst - (in Salt Lake City, UT)) Project/Program Manager - Level 4 CTDS Product Owner Create date: 07-Oct-2022 start date: 11/01/2022 End date: 10/31/2023 submission deadline: 11/28/2022 client info : CT DAS Description: The Digital Product Manager will lead a cross-functional project team focused in driving the end-to-end product lifecycle for features.... (This job is for - Jira Jobs in CT Hartford Manager - (in Hartford, CT))    Jira job openings in TX Jobs List ITSAC 302CSD2309 Cloud Solutions Architect 2 -SP Create date: 27-Jan-2023 Note: RTR form must be signed by the candidate. Note: Total estimated hours per Candidate shall not exceed 1040 hours Submission Deadline: 1/31/2023 5:00 PM CT Start Date: 3/1/2023 End Date : 8/31/2023 Client: Office of the Attorney General of Texas (OAG) Description: Years Required/Prefer.... (This job is for - Jira Jobs in TX Austin Architect - (in Austin, TX)) Release Manager - 69675 Create date: 30-Nov-2020 Candidate must be our W2 Employee. Candidate must be local : Yes We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Focus on someone that is a release manager title currently with PM/BA background Wants that PM/BA background so they understand solution .... (This job is for - Jira Pega Jenkins Jobs in TX Dallas Manager - (in Dallas, TX)) Jira Consultant - 63763 Create date: 02-Jun-2020 Candidates RTR form should be only on the name of APEX Systems Client Info : Bazaarvoice Inc. Description: Position: Jira Consultant Location: Remote (preference is eventually onsite in Austin, but we may be flexible for long-term remote for the right candidate) Duration: 1 year with p.... (This job is for - JiraAWS Jobs in TX Austin Consultant - (in Austin, TX)) REACT NATIVE - 61609 Create date: 26-Mar-2020 Job Description : My client in Dallas is looking for a React Native Developer to join their growing team. This is with one of the largest retailers in US. This is a mobile development team working on both Android and iOS devices. They are looking for someone who has experience with either platform or at least 6 month of React Native ex.... (This job is for - Jira TDD Developer Jobs in TX Dallas Consultant - (in Dallas, TX)) Systems Architect 6 - 54622 Create date: 24-Oct-2019 Candidate must be our W2 Employee Notes : BPM Microservices Architect background JIRA Description : Acts in a strategic role in the development and maintenance of architectures for a line of business or infrastructure sub-domain that are in compliance with the Enterprise Archite.... (This job is for - BPM Jira Architect Jobs in TX Charlotte Architect - (in Charlotte, TX)) (Engineer: Jira, Engineering, Troubleshooting, Problem Solving Skills Interpersonal Ski in Westlake, TX)

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