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LAN/WAN RCA SLA Cisco Router CCNP CCNA Administrator
(Jobs in Moffett Field, CA)
 
Requirement id 55171
Job title Administrator
Job location in MOFFETT FIELD, CA
Skills required LAN/WAN, RCA, SLA, Cisco Router CCNP CCNA
Open Date 26-Jul-2016
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: LAN/WAN, RCA, SLA, Cisco Router CCNP CCNA

start date:08/05/2016
submission deadline:08/01/2016
description:


Deliver LAN/WAN technical support - Wide Area Routing and Local Area Switching Architecture and troubleshooting.
Provides daily troubleshooting support for Routing, Switching, and Wireless Services for global infrastructure.
Routing and Switching route cause analysis (RCA) for Day 2 operations supporting identification and resolution for network events.
Work assigned tickets to determine the point of failure and resolve problems remotely utilizing available tools and other Operation Center resources.
Work & escalate problems effectively in order to meet customer SLAs (service level agreements); escalate to L3 other engineers or Management if unable to resolve the issue.
Perform problem management and root cause analysis for customers as required.
Maintain all assigned tickets with up to date information in our ticketing system.
Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization.
Work on Change management requests and Support service quality metrics.
6+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: routers, switches, wireless access points, controllers, WAN optimizers and monitoring applications
Extensive knowledge and experience in Network Management including configuration and implementation.
Extensive troubleshooting experience with Cisco routers 7600, 7200, 3900, 3800 Series.
Extensive troubleshooting experience with Cisco Catalyst 65XX, 45XX and other Catalyst Series switches.
Extensive troubleshooting experience with Cisco Nexus 9K/5K/2K Series of switches.
Extensive troubleshooting experience with Wireless LAN Controllers AIR-WLC/CT, Access Points AIR-AP/CAP/LAP.
Extensive troubleshooting experience with Cisco WAAS technology, WAN Optimizer/Accelerators.
Knowledge on monitoring, automation tools: Science Logic, Netbrain, LiveAction, Cisco ACI and ExtraHop.
Engineering Background with CCNA/CCNP
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 55171 while calling.
 
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(Administrator: LAN/WAN, RCA, SLA, Cisco Router CCNP CCNA in MOFFETT FIELD, CA)
     
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