Lansweeper Documentation Diagnosis And Resolution Troubleshoot Installation Excelle   Requirement id 107175 Job title Consultant Job location in Oxford, NY Skills required Work Independently And Perform Job With Minimal Supervision, Desktop Support Technician, Lansweeper, Documentation Diagnosis And Resolution T Open Date 03-Jun-2020 Close Date Job type Contract Duration 30 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: Work Independently And Perform Job With Minimal Supervision, Desktop Support Technician, Lansweeper, Documentation Diagnosis And Resolution T Note: * Please be advised respones are due no later than 6/8/20. Responsibilities TVT is a NYS HBITS Prime Vendor! Are you a Tech junkie or IT geek? We have a 30-month project with our client in Oxford, NY that requires a Desk Top Support, Mid-level COVID-19 IT Support Day-to-Day Tasks include, but not limited to: Respond to all service requests. This position is critical as the facility directly supports a Nursing home with COVID patients. Use of LanSweeper, ITSM and remote desktop to provide level 2 technical support to over 4,000 DOH staff: monitoring work queues, opening, updating and closing ITSM Incidents. Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware / peripherals and printers. Candidate expected to lift equipment that may weigh up to 50 lbs. and be required to run cables under furniture. Installation of individual software packages, as needed, for all users. Use of imaging software to roll-out. Mandatory Qualifications: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. 36 - 60 months-Candidate is able to work independently, without assistance. Preferred Qualifications: 36 months experience managing support requests on a Level 2 help desk. 36 Months experience resolving hardware and software issues and troubleshooting Windows 7 and 10 applications and OS. 36 months experience utilizing VMware vSphere to remotely manage network servers 36 months experience using Remote Desktop and Active Directory 36 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 36 months experience supporting Microsoft Outlook 36 months experience working with Electronic Medical Record systems. 12 months experience working in a HIPPA facility 12 months experience working with Windows Remote Admin Tools Comptia A+ or similar certification Languages Must have English Native or bilingual proficiency Additional vendor information Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107175 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    Work Independently And Perform Job With Minimal Supervision job openings in other states Jobs List Administrative Assistant Sr. -62165 Create date: 06-Feb-2024 start date : 02/19/2024 End date :07/26/2024 submission deadline :02/07/2024 client info : ATL - AIM General Note: * Position Location: On Site Description : Provides varied and advanced level administrative .... 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