Linux Engineer (Jobs in CLEVELAND, OH)   Requirement id 7883 Job title Engineer Job location in Cleveland, OH Skills required Mainframe, Linux, IT Environment, Open Date 05-Jan-2012 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Mainframe, Linux, IT Environment, [Note : Start Date : 01/23/2012 End Date : 12/30/2012] Description : PROJECT : Systems Engineer Leads with strong technical expertise, exceptional leadership and communication skills are needed to consult on, plan, implement and support projects engineering associated with deploying new ITSM functionality and providing tool and infrastructure engineering for existing deployments. ROLE : This role requires a strong balance of technical and business skills. Engineering an effective and supportable ITSM environment requires Business, Applications/Systems and Operations understanding in order to leverage the tools to drive business value. Responsibilities : * Provide leadership and direction for implementation of Remedy platform projects - accountable for the successful delivery, implementation and servicing of application, infrastructure and related processes to production. * Create operational turnover documentation and training for Operations as well as others on the Production Engineering Team for supported tools and infrastructures. * Perform Tier IV level support in resolving complex and critical issues for the complete Service Management tool suite and related interfaces to/from the Remedy system including event management. * Proactively monitor and report on the health of the system infrastructures * Partner with other Engineering organizations to review tool & process road maps, life cycles and licensing. * Keep tool infrastructures current (versions, patches, platforms, maintenance), supportable and stable * Recommendations for tool and infrastructure technology upgrades, support, remediation, training, maintenance, end of life. * Identifies process improvement opportunities * Works within the Service Management Tools Production Engineering team in providing consistent and quality services Required Skills : * Work Experience Requirements: Must have at least 8-10 years of related work experience with operating system hardware and/or software and components in a large IT environment with many categories of devices, infrastructures, and operating systems. * Experience could include mainframe and/or distributed environments. * Must have proficiency & engineering expertise with operating systems such as Linux/AIX/Solaris and Windows. * Excellent interpersonal and communication skills with the ability to interact effectively with others, which could include levels of management and external vendors. * The ability to work in a team-oriented environment and independently organize work resources from current team or other teams to solve technical problems. * Must demonstrate an ability to lead others through change. * Excellent organization skills with the ability to work on multiple projects and/or assignment simultaneously. * The ability to support department goals that align with current and future Company objectives and initiatives. * Excellent negotiation skills with the ability to find successful resolutions for complex issues, escalating those that require management involvement, when necessary. * Must be able to work in a fast-paced environment with tight deadlines and changing priorities. * Selected individuals will work within the enterprise wide deployments of technical solutions from a technical /engineering aspect. * Strong problem solving/troubleshooting ability is needed as we will expect this individual to resolve difficult design, implementation and support issues. * Industry Certifications are a plus but not mandatory.   Call 502-379-4456 Ext 100 for more details. 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