Linux Oral And Written Communication Troubleshoot IT Environment Consultant (Job   Requirement id 132367 Job title Consultant Job location in Golden, CO Skills required Helpdesk Technician, Windows, Linux, Oral And Written Communication Troublesh Open Date 04-Mar-2022 Close Date Job type Contract Duration 15 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Technician, Windows, Linux, Oral And Written Communication Troublesh start date:3/28/2022 End date:06/30/2023 submission deadline:03/11/2022 client info : CO DOT Description: The purpose of this Help Desk position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician: Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132367 while calling.   Other jobs in CO: Denver (5), Fort Collins (1),    Helpdesk Technician job openings in other states Jobs List DGS Technical Support Analyst 2 (722814) Create date: 16-Oct-2023 Onsite start date :11/06/2023 End date :05/31/2024 submission deadline :10/19/2023 client info :DGS Description : IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contract.... (This job is for - Troubleshooting VLAN Jobs in VA Richmond Analyst - (in Richmond, VA)) GA DDS Help Desk Analyst 1 (712209) Create date: 31-May-2023 start date : 06/19/2023 End date : 06/28/2024 submission deadline : 06/06/2023 client info : DDS - IT Note : * Hybrid Description : Provides technical assistance to both internal and external customers for tier one issues. Th.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DDS Help Desk Analyst 1 (688311) Create date: 22-Jul-2022 Start date :08/08/2022 End Date :06/30/2023 Submission deadline :07/27/2022 Client Info :DDS Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external customers for tier one .... (This job is for - outlook Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DPH Help Desk Analyst 1 (647348) Create date: 10-Mar-2021 Start Date :03/22/2021 End Date :06/30/2021 Submission Deadline :03/15/2021 Client Info : DPH Note : * Agency Interview Type : Either Web Cam or In Person Description : Job Summary: Under supervision, assist customer with tier one issues or for.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) DSS Help Desk 3 (641251) Create date: 02-Dec-2020 Start Date :12/28/2020 End Date :06/30/2021 Submission Deadline :12/08/2020 Client Info : DSS Note : * Agency Interview Type : Web Cam Interview Only Description : *local candidates strongly preferred *interviews will be conducted via MS Teams or Goog.... (This job is for - job Jobs in VA Richmond Consultant - (in Richmond, VA))     (Consultant: Helpdesk Technician, Windows, Linux, Oral And Written Communication Troublesh in Golden, CO)

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