MCSA ITIL ODBC MS Access MCSE SharePoint 2010 Developer (Jobs in NEAtlanta, GA)   Requirement id 87163 Job title Developer Job location in Neatlanta, GA Skills required MCSA, ITIL, ODBC, MS Access MCSE SharePoint 2010 Open Date 10-Jan-2019 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: MCSA, ITIL, ODBC, MS Access MCSE SharePoint 2010 Start Date :01/18/2019 End Date :07/18/2019 Submission Deadline :01/16/2019 Client Info : GaDCA Description : Reporting to the IT Infrastructure Manager, Helpdesk Representative is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the Department of Community Affairs (DCA). The IT Infrastructure Services Team is seeking an experienced, self-motivated Helpdesk Representative with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives. The Helpdesk Representative is responsible for effectively provisioning, configuring, installing, operating, documenting, maintaining, monitoring and reporting of systems hardware, software and related infrastructure performance. Primary Responsibilities: Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their subject matter expertise. Work and communicate with state employees, internal clients, to provide information and services targeted to meet client expectations. Analyze information to determine nature and extent of client requirements and concerns. May serve as liaison between clients and technical staff in implementation and development of business process automation. Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations. Responds to internal and external client concerns regarding the web site. Receives additional training as required, to gain full proficiency and experience in all areas. May perform clerical duties in support of the unit. Provides information to answers to inquiries from external clients regarding all aspects of specific program area of unit. Provide on-line helpdesk services for all users, to identify and resolve IT operational issues. Provided documented service procedures for all resolutions. Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems (e.g., business and/or custom applications, devices). ? Demonstrate experience designing, installing and supporting workstations, and agency IT systems environment containing a blend of Windows Servers 2008-2012, Windows workstations, LAN, VPN, O365 E5, Microsoft SharePoint, Active Directory, VOIP, business and custom applications. Demonstrate experience installing and supporting one or more recent Microsoft enterprise level products (Exchange 2007 or newer, SQL 2005 or newer, MS Access, ODBC, System Center suite, SharePoint 2010 or newer, etc.). Perform printer installations and toner replacement activities. Proactively provide KPI reports, and documentation on systems / application operations. Minimum Qualifications: Incumbent shall possess High school diploma or GED and 1 year of experience handling clients, questions, complaints, and/or providing information. Bachelors Degree from an accredited college or university in a computer related field – i.e. Computer Information Systems or Computer Science is a plus. Demonstrate excellent interpersonal, oral and written communication skills.? Microsoft MCSE and/or MCSA certification preferred. Demonstrated experience working in ITIL Service Management organization is a plus. Additional Skills: Technically competent with knowledge of systems management, development and implementation methods and infrastructure. Demonstrated experience working in ITIL Service Management organization is a plus. CCNA (Cisco Certified Network Associate). Good problem solving skills required.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87163 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    MCSA job openings in other states Jobs List .Net Developer - 101749 - SP Create date: 18-Mar-2022 start date:3/9/2022 End date:03/30/2023 submission deadline: 3/23/2022 4:00:00 PM client info : Salt Lake County Note: * It is not a job requirement that the resource is a US Citizen. Any qualified resource with he Right to Work in the US can be considered. * The duration of this p.... 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(This job is for - MCSA MCSE Jobs in AZ PHOENIX Engineer - (in Phoenix, AZ))    MCSA job openings in GA Jobs List Administrator - 54260 Create date: 30-Nov-2018 NOTE: The above job description represents the general nature, primary duties and responsibilities, and qualifications for the work performed by the contractor within this contract but is not a comprehensive and exhaustive list. Contractors may be required to perform other duties as assigned, and specific duties, responsibilities, and activities wi.... (This job is for - Administrator MCSA Hardware Jobs in GA Atlanta Administrator - (in Atlanta, GA)) (Developer: MCSA, ITIL, ODBC, MS Access MCSE SharePoint 2010 in Neatlanta, GA)

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