MS Excel Office 365 Manager (Jobs in Fredericksburg, VA)   Requirement id 139800 Job title Manager Job location in Fredericksburg, VA Skills required Communication Skills, MS Excel, MS Word, Office 365 Open Date 22-Mar-2023 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: Communication Skills, MS Excel, MS Word, Office 365 Hybrid Start Date : 04/03/2023 End Date : 06/30/2023 Submission Deadline : 3/24/2023 Client Info : DOA Description : ONSITE Tuesday, Wednesday, Thursday each week (NO EXCEPTIONS) If selected, agency will conduct ONLY In Person Interviews. If your candidate cannot be available for an in-person interview, please do not submit them. Overview: Communications and Learning Management System (LMS) Support Analyst This role is part of our production support – so a long-term role. IMPORTANT TO NOTE before submitting: The role is part Communications analyst and part Learning Management System (LMS) support (making sure the right data gets into the system for end users to take training, etc.) – nothing really to do with training delivery, per se. This is NOT a Trainer role. DAY TO DAY We are seeking a Communications and Learning Management (LMS) Support Analyst that will provide on-going administrative support for our learning management system (LMS) and the communications team. This candidate will collaborate with both the Change and Training teams to maintain Instructor-Led training in the LMS and will provide customer service support via email and/or phone to all learners and internal personnel. They will provide technical support and customer resolution for learners and escalate issues as necessary to leads. Candidate will qualify training requests and make learning assignments based on submitted information. This candidate will also provide ad-hoc administrative and technical support to the change/communications team. Candidate must reside in Richmond, VA area and will work a hybrid schedule with a 3x week in-office requirement (Tuesday – Thursday). This position will report to the LMS Administrator/Communications Lead and will be needed through December 30, 2023 with possibility of extension based on performance. Candidate will: • Under guidance of the Lead become the learning management system subject matter expert for the Cardinal program. • Analyze and qualify training requests for instructor-led training (ILT) ensuring that training needs are met and that seats are properly utilized. • Provide technical support to learners and other system administrators, troubleshooting while providing excellent customer service via email and/or phone. • Support learner accessibility in the LMS and promote efforts to improve user experience. • Maintain catalog accuracy related to course descriptions and course/class changes. • Collaborate with the LMS Administrator to continuously improve the functionality and usability of the LMS for learners and internal personnel. • Provide ad-hoc administrative support to the change/communications team including hosting large virtual webinars using Webex, data analysis using Excel, and proofing documents as needed. Required Technology: • Intermediate Microsoft Excel and Word skills • Experience with Office 365 tools • Experience with or working in an LMS, CRM, or similar software. • Proficient with Webex, Teams, or other virtual meeting platform. Knowledge, Skills, and Abilities: • Excellent critical thinker and problem solver, able to pay attention to detail and manage ambiguity. • Resourceful and quick learner, ability to research and formulate conclusions based upon findings. • Ability to understand data and derive insights to formulate decisions • Ability to work independently and as part of a team. • Exceptional interpersonal skills and strong oral and written communication skills. • Bachelors degree or 3+ years of related work experience.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139800 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Communication Skills job openings in other states Jobs List Organizational Change Management Manager - 62575 Create date: 23-Apr-2024 No of Submissions : Start date : 05/06/2024 End Date : 05/31/2026 Submission deadline : 04/26/2024 Client Info : NeDHHS Position Location : Remote Description : ------------------------------------------------------ The Department of Health and Human Services (DHHS) Inf.... (This job is for - OCM Jobs in NE Lincoln Manager - (in Lincoln, NE)) Business Analyst 4 - 127726 Create date: 28-Feb-2024 Start date : 03/25/2024 End date : 09/30/2024 Submission deadline : 3/8 at 10am EST. 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