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MS Excel Customer Service Multiple Software Platforms VMware E.G. Building And Main
 
Requirement id 133836
Job title Consultant
Job location in Dauphin County, PA
Skills required MS Excel, SharePoint 2010, Written And Verbal Communication Skills, Customer Service Multiple Software Platf
Open Date 17-May-2022
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: MS Excel, SharePoint 2010, Written And Verbal Communication Skills, Customer Service Multiple Software Platf

Start Date :05/02/2022

End Date :06/30/2022

Submission Deadline :05/20/2022

Client Info :OA/OIT

Description :

This consultant is required to be part of a Service Delivery Team for a large, enterprise data center in Central Pennsylvania. The data center is comprised of more than 7000 virtual and physical devices and 800 Web-facing applications and continues to grow. It is widely recognized for its innovative use of the latest technologies from Microsoft, VMware, Cisco, and other leading IT companies.
This individual will act as a Sharepoint administrator, enhancing and maintaining an existing Sharepoint site. Work will also involve, creating and organizing technical documentation, standard operating procedures, user guides, reports and solution proposals.

The consultants responsibilities involve the following:
• Makes recommendations on functional and technical improvements
to the product.
• Actively contributes as a designer.
• Provides basic product support and provide accurate and complete
answers to detailed product questions in a timely manner.
• Documents all work for future reference.
• Effectively leads product tests and trials.
• Applies specific expertise to ensure that products meet defined customer
objectives.
• Develops on-line source documentation as appropriate.
• Maintains documentation sites, libraries and subscription lists.
• Identifies, creates, revises, and maintains documentation and templates
needed by the Enterprise Teams.
• Develops, enhances, and maintains technical documentation for multiple
• business applications.
• Ensures appropriate control access/use of documentation materials.
• Communicates and works with customers and personnel as necessary.
• Works with Application Management Team members to enhance their understanding of end-user and technical documentation.
• Communicates accurate and useful status updates.
• Manages and reports time spent on all work activities.
• Follows quality standards.
• Able to work in a team environment.
• Completes assigned tasks.
• Effective communication skills; both written and spoken
• Reviews and prioritizes documentation service requests.
• Educates both business and technical groups on the essential need for
developing and using standard documentation for all processes.
• Organizes and prepares work effectively to facilitate proactive resolution
of problems, rather than reactive.
• Research problems before approaching Team Lead for assistance.
• Works with users and other enterprise personnel to ensure that the solutions
meet business requirements.
• Identifies and initiates continuous improvement opportunities.
• Develops options and recommendations to assist documentation team
members in resolving issues.
• Leads efforts in developing and facilitating implementation of the
Service Delivery team goals and metrics.
• Develops workable, practical, measurable work plans defining activities,
schedules and tasks with Team Lead.
• Anticipates and resolves issues specific to the team.
• Determines time estimates and schedule for own work and resolve issues
in a timely manner.
• Identifies and tracks issues, risks and action items.


The core qualifications are:
? Three (3) years of experience as a Sharepoint Administrator
? Technical knowledge and demonstrated proficiency (with 2 years of preferred experience) in the following:
o Microsoft Windows Server Administration
o Microsoft Excel
o VMWare Administration
? Proven Experience In:
o Working in a Multi-Team Environment
o Excellent Written and Verbal Communication Skills
o Analytical and Customer Service Skills

Location: Harrisburg, PA.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133836 while calling.
 
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(Consultant: MS Excel, SharePoint 2010, Written And Verbal Communication Skills, Customer Service Multiple Software Platf in Dauphin County, PA)
     
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